Reliable Auto DB

2014 Dodge Journey reliability

Is it reliable?

NHTSA's file on the 2014 Dodge Journey holds 415 complaints after 13 years, a rate of 49 per year. That is the most complaints per year among the 12 Journey years on this site. NHTSA has 7 recalls on file, including Wiring, Equipment, and Frontal.

2012 Dodge Journey
Photo by Noah Wulf, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

415

Per year

49

Recalls

7

Years on the road

13

What owners report

The complaints owners file most often name Electrical system (105 of 415), then Engine (98) and Service brakes (80). Those filings include 26 that report a crash, 8 that report a fire, and 28 that report an injury.

Next to 2013 and 2015

The 2013 Journey has 353 complaints, 22 per year, and the 2015 has 553 complaints, 44 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Dodge Journey. How we count. Data as of .

Recalls (7)

Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall Equipment 2017-12-21 · NHTSA campaign 17V824000
Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall air bags, frontal 2017-07-07 · NHTSA campaign 17V432000
Summary Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Remedy Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Recall steering, hydraulic power assist, hoses and connections 2016-05-06 · NHTSA campaign 16V273000
Summary Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Remedy Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Recall Electronic stability control (ESC) 2015-10-19 · NHTSA campaign 15V675000
Summary Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Remedy Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
Recall Engine 2015-07-07 · NHTSA campaign 15V431000
Summary Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Remedy Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Recall Labels 2014-11-07 · NHTSA campaign 14V711000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."
Remedy Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

Complaints by component (415 total)

Electrical system
105
Engine
98
Service brakes
80
Air bags
46
Seats
43
Electronic stability control (ESC)
41
Powertrain
36
Steering
28
Speed control
22
Structure
13
Fuel and propulsion system
9
Wheels
9
Seat belts
8
Tires
6
Visibility and wipers
6
Air brakes
5
Engine and engine cooling
5
Exterior lighting
5
Suspension
5
Forward collision avoidance
4
Hydraulic brakes
4
Latches, locks, and linkages
3
Equipment
2
Back-over prevention
1
Fuel system, gasoline
1
Show 17 more Show less
Crash-flagged

26

Fire-flagged

8

Injury reports

28

Death reports

0

Complaints filed per year

202014742015532016282017382018522019472020212021182022202023182024142025122026
Excerpts from recent NHTSA complaint filings
  • "On Saturday September 19, 2026, while driving my 2014, Dodge journey without any warning. My driver's seat headset deployed. There was no impact or collision at the time of the incident. Upon deployment of headrest hit…"
    Seats · filed 2026-09-20
  • "The powertrain control module went out on my dodge and caused the car to be stuck in limp mode which could cause an accident if driving on the road"
    Powertrain · filed 2026-09-16
  • "Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to…"
    Electrical system, Unknown or other, Engine · filed 2026-09-10
  • "Back hatch/door/trunk does not close and latch.This is dangerous because things could fly out. I find it very odd that this vehicle doesn't have a trunk release from the inside and you have to manually open it and get…"
    Structure, Unknown or other · filed 2026-09-10
  • "On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle…"
    Seats · filed 2026-08-31

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Journey all-wheel drive 3.6L, 6-cyl Automatic 6-speed All-wheel drive 16 24 19 MPG $3400
Journey front-wheel drive 3.6L, 6-cyl Automatic 6-speed Front-wheel drive 17 25 19 MPG $3400
Journey front-wheel drive 2.4L, 4-cyl Automatic 4-speed Front-wheel drive 19 25 21 MPG $3100

Specs and fitment

JC generation, 2012–2020
Body styles Crossover
Oil 5W-20 (2.4L four-cylinder; 3.6L V6 uses 5W-20 in US service) , 4.5 qt capacity
Tire size 225/65R17 (most trims)

Known issues for this generation

Recall 18V-396 covers certain 2018 Dodge Journey vehicles: when reverse gear is selected, the rear camera view may not be fully visible within two seconds, so the vehicles fail to meet FMVSS 111 rear visibility timing. Dealers update the radio software. Recall 18V-332 covers certain 2014-2018 Dodge Journey, Charger, and Durango vehicles and other FCA products: wiring may chafe and cause a short, increasing fire risk; dealers inspect and repair wiring and add protective covering.

Compare

Previous year 2013 Dodge Journey Next year 2015 Dodge Journey See every Dodge Journey model year →

Frequently asked questions

Is the 2014 Dodge Journey reliable?

NHTSA's file on the 2014 Dodge Journey holds 415 complaints after 13 years, a rate of 49 per year. That is the most complaints per year among the 12 Journey years on this site. NHTSA has 7 recalls on file, including Wiring, Equipment, and Frontal.

What are common problems with a 2014 Dodge Journey?

The complaints owners file most often name Electrical system (105 of 415), then Engine (98) and Service brakes (80). Those filings include 26 that report a crash, 8 that report a fire, and 28 that report an injury.

Is the 2014 Dodge Journey more reliable than the years next to it?

The 2013 Journey has 353 complaints, 22 per year, and the 2015 has 553 complaints, 44 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

Has the 2014 Dodge Journey been recalled?

The 2014 Dodge Journey has 7 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Dodge Journey?

Owners have filed 415 complaints about the 2014 Dodge Journey with NHTSA.

What mpg does a 2014 Dodge Journey get?

EPA-rated combined fuel economy for the 2014 Dodge Journey is 19.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What year did Dodge stop selling the Journey in the US?

US sales ended after the 2020 model year.

What engine oil does a Dodge Journey use?

5W-20 (2.4L four-cylinder; 3.6L V6 uses 5W-20 in US service)

What does NHTSA recall 18V-396 cover on the Dodge Journey?

Recall 18V-396 covers certain 2018 Dodge Journey vehicles: when reverse gear is selected, the rear camera view may not be fully visible within two seconds, so the vehicles fail to meet FMVSS 111 rear visibility timing.