Reliable Auto DB

2019 Dodge Journey reliability

Is it reliable?

Owners have filed 100 complaints with NHTSA about the 2019 Dodge Journey over 8 years — 5 per year. That is fewer complaints per year than most Journey years here — under the median of the other years, which is 22. NHTSA has 1 recall on file, including Camera.

2012 Dodge Journey
Photo by Noah Wulf, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

100

Per year

5

Recalls

1

Years on the road

8

What owners report

The complaints owners file most often name Electrical system (23 of 100), then Back-over prevention (19) and Engine (9). Those filings include 6 that report a crash and 3 that report an injury.

Next to 2018 and 2020

The 2018 Journey has 234 complaints, 25 per year, and the 2020 has 65 complaints, 2 per year. The 2019 has fewer complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2019 Dodge Journey. How we count. Data as of .

Recalls (1)

Recall back-over prevention, sensing system, camera 2025-08-26 · NHTSA campaign 25V552000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Remedy Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Complaints by component (100 total)

Electrical system
23
Back-over prevention
19
Engine
9
Air bags
8
Exterior lighting
8
Powertrain
6
Seat belts
5
Service brakes
5
Seats
4
Visibility and wipers
4
Fuel and propulsion system
3
Structure
3
Steering
2
Child seat
1
Electronic stability control (ESC)
1
Forward collision avoidance
1
Hydraulic brakes
1
Speed control
1
Wheels
1
Show 11 more Show less
Crash-flagged

6

Fire-flagged

0

Injury reports

3

Death reports

0

Complaints filed per year

220191020203202142022122023182024222025292026
Excerpts from recent NHTSA complaint filings
  • "My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up.…"
    Electrical system · filed 2026-08-16
  • "I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to…"
    Unknown or other · filed 2026-08-14
  • "Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks…"
    Unknown or other · filed 2026-08-14
  • "The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view…"
    Back-over prevention · filed 2026-08-03
  • "I recently received a safety recall in the mail from Fiat Chrysler Automobiles stating that the rearview camera in my vehicle, a 2019 Dodge Journey Crossroad, needed to be replaced, as they were found to be defective…"
    Unknown or other · filed 2026-08-03

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Journey 3.6L, 6-cyl Automatic 6-speed Front-wheel drive 17 25 19 MPG $3400
Journey 2.4L, 4-cyl Automatic 4-speed Front-wheel drive 19 25 21 MPG $3100
Journey all-wheel drive 3.6L, 6-cyl Automatic 6-speed All-wheel drive 16 24 19 MPG $3400

Specs and fitment

JC generation, 2012–2020
Body styles Crossover
Oil 5W-20 (2.4L four-cylinder; 3.6L V6 uses 5W-20 in US service) , 4.5 qt capacity
Tire size 225/65R17 (most trims)

Known issues for this generation

Recall 18V-396 covers certain 2018 Dodge Journey vehicles: when reverse gear is selected, the rear camera view may not be fully visible within two seconds, so the vehicles fail to meet FMVSS 111 rear visibility timing. Dealers update the radio software. Recall 18V-332 covers certain 2014-2018 Dodge Journey, Charger, and Durango vehicles and other FCA products: wiring may chafe and cause a short, increasing fire risk; dealers inspect and repair wiring and add protective covering.

Compare

Previous year 2018 Dodge Journey Next year 2020 Dodge Journey See every Dodge Journey model year →

Frequently asked questions

Is the 2019 Dodge Journey reliable?

Owners have filed 100 complaints with NHTSA about the 2019 Dodge Journey over 8 years — 5 per year. That is fewer complaints per year than most Journey years here — under the median of the other years, which is 22. NHTSA has 1 recall on file, including Camera.

What are common problems with a 2019 Dodge Journey?

The complaints owners file most often name Electrical system (23 of 100), then Back-over prevention (19) and Engine (9). Those filings include 6 that report a crash and 3 that report an injury.

Is the 2019 Dodge Journey more reliable than the years next to it?

The 2018 Journey has 234 complaints, 25 per year, and the 2020 has 65 complaints, 2 per year. The 2019 has fewer complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

Has the 2019 Dodge Journey been recalled?

The 2019 Dodge Journey has 1 recall on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2019 Dodge Journey?

Owners have filed 100 complaints about the 2019 Dodge Journey with NHTSA.

What mpg does a 2019 Dodge Journey get?

EPA-rated combined fuel economy for the 2019 Dodge Journey is 19.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What year did Dodge stop selling the Journey in the US?

US sales ended after the 2020 model year.

What engine oil does a Dodge Journey use?

5W-20 (2.4L four-cylinder; 3.6L V6 uses 5W-20 in US service)

What does NHTSA recall 18V-396 cover on the Dodge Journey?

Recall 18V-396 covers certain 2018 Dodge Journey vehicles: when reverse gear is selected, the rear camera view may not be fully visible within two seconds, so the vehicles fail to meet FMVSS 111 rear visibility timing.