Reliable Auto DB

2023 Chrysler Pacifica reliability

Is it reliable?

The 2023 Chrysler Pacifica has 152 complaints with NHTSA after 4 years, or 31 per year. That is about even with the other Pacifica years here. Their median is 32 complaints per year. NHTSA has 14 recalls on file, including Frontal, Camera, and Critical fasteners.

2017 Chrysler Pacifica
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

152

Per year

31

Recalls

14

Years on the road

4

What owners report

The complaints owners file most often name Engine (47 of 152), then Electrical system (41) and Powertrain (41). The most filings arrived in 2025 (68 of 152). Those filings include 3 that report a crash and 1 that reports an injury.

Next to 2022 and 2024

The 2022 Pacifica has 211 complaints, 32 per year, and the 2024 has 42 complaints, 14 per year. The 2023 has about the same number of complaints per year as the 2022. The 2023 has more complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Chrysler Pacifica. How we count. Data as of .

Recalls (14)

Recall air bags, frontal 2026-06-02 · NHTSA campaign 26V358000
Summary Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Remedy Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Recall back-over prevention, sensing system, camera 2026-05-21 · NHTSA campaign 26V327000
Summary Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Recall adaptive equipment, wheelchair restraints, critical fasteners 2026-05-11 · NHTSA campaign 26V296000
Summary Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Recall air bags, side and window, curtain 2026-03-26 · NHTSA campaign 26V189000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Remedy Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
Recall adaptive equipment, wheelchair restraints, latch or anchor 2025-12-17 · NHTSA campaign 25V876000
Summary Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall adaptive equipment, wheelchair restraints, latch or anchor 2025-12-17 · NHTSA campaign 25V877000
Summary Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Recall back-over prevention, sensing system, camera 2025-06-12 · NHTSA campaign 25V388000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
Recall air bags, side and window, curtain 2025-05-08 · NHTSA campaign 25V302000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Remedy Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
Recall air bags, side and window, curtain 2024-10-24 · NHTSA campaign 24V793000
Summary Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Remedy Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Recall back-over prevention, sensing system, camera 2024-06-13 · NHTSA campaign 24V436000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall air bags, frontal, clockspring 2024-03-14 · NHTSA campaign 24V199000
Summary Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall electrical system, 12V/24V/48V battery 2023-11-09 · NHTSA campaign 23V753000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
Recall gasoline fuel system, delivery, hoses and fittings 2023-07-20 · NHTSA campaign 23V500000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Remedy Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
Recall electrical system, wiring, connectors and plugs 2023-01-17 · NHTSA campaign 23V010000
Summary Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Complaints by component (152 total)

Engine
47
Electrical system
41
Powertrain
41
Air bags
34
Fuel and propulsion system
16
Steering
11
Service brakes
7
Speed control
6
Back-over prevention
5
Forward collision avoidance
4
Lane departure
4
Seats
4
Suspension
2
Exterior lighting
1
Hybrid propulsion
1
Parking brake
1
Structure
1
Wheels
1
Show 10 more Show less
Crash-flagged

3

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

122023132024682025592026
Excerpts from recent NHTSA complaint filings
  • "Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a…"
    Forward collision avoidance · filed 2026-09-04
  • "All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be…"
    Powertrain · filed 2026-08-25
  • "The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driver’s side door was still…"
    Parking brake, Powertrain · filed 2026-08-21
  • "While driving at highway speeds, my 2023 Chrysler Pacifica Hybrid suddenly lost all propulsion power. A turtle icon appeared on the dashboard cluster, and the vehicle stalled, creating a severe safety hazard on an…"
    Unknown or other · filed 2026-08-20
  • "The vehicle experienced a sudden, catastrophic loss of motive power while driving in active traffic due to a severe hybrid powertrain malfunction. Immediately prior to the failure, the dashboard displayed a critical…"
    Powertrain, Fuel and propulsion system · filed 2026-08-07

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Pacifica 3.6L, 6-cyl Automatic 9-speed Front-wheel drive 19 28 22 MPG $2950
Pacifica all-wheel drive 3.6L, 6-cyl Automatic 9-speed All-wheel drive 17 25 20 MPG $3250
Pacifica hybrid 3.6L, 6-cyl Automatic (variable gear ratios) Front-wheel drive 29 30 30 MPG / 520 mi range $2150

Specs and fitment

RU generation, 2017–present
Body styles Minivan
Oil 0W-20 full synthetic (3.6L V6) , 5.5 qt capacity
Tire size 235/65R17 (common trims)

Known issues for this generation

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Dealers update the Power Inverter Module software and, if needed, update the instrument panel cluster and ECM software.

Compare

Previous year 2022 Chrysler Pacifica Next year 2024 Chrysler Pacifica See every Chrysler Pacifica model year →

Frequently asked questions

Is the 2023 Chrysler Pacifica reliable?

The 2023 Chrysler Pacifica has 152 complaints with NHTSA after 4 years, or 31 per year. That is about even with the other Pacifica years here. Their median is 32 complaints per year. NHTSA has 14 recalls on file, including Frontal, Camera, and Critical fasteners.

What are common problems with a 2023 Chrysler Pacifica?

The complaints owners file most often name Engine (47 of 152), then Electrical system (41) and Powertrain (41). The most filings arrived in 2025 (68 of 152). Those filings include 3 that report a crash and 1 that reports an injury.

Is the 2023 Chrysler Pacifica more reliable than the years next to it?

The 2022 Pacifica has 211 complaints, 32 per year, and the 2024 has 42 complaints, 14 per year. The 2023 has about the same number of complaints per year as the 2022. The 2023 has more complaints per year than the 2024.

Has the 2023 Chrysler Pacifica been recalled?

The 2023 Chrysler Pacifica has 14 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Chrysler Pacifica?

Owners have filed 152 complaints about the 2023 Chrysler Pacifica with NHTSA.

What mpg does a 2023 Chrysler Pacifica get?

EPA-rated combined fuel economy for the 2023 Chrysler Pacifica is 24 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Chrysler Pacifica use?

0W-20 full synthetic (3.6L V6)

What does NHTSA recall 23V-010 cover on the Chrysler Pacifica?

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

What generation is the 2018 Chrysler Pacifica?

RU generation (2017-present).