Reliable Auto DB

2017 Chrysler Pacifica reliability

Is it reliable?

The 2017 Chrysler Pacifica has 1,521 complaints with NHTSA after 10 years, or 215 per year. That is the most complaints per year among the 8 Pacifica years on this site. NHTSA has 11 recalls on file, including Latch or anchor, Connectors and plugs, and 12V/24V/48V battery.

2017 Chrysler Pacifica
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

1,521

Per year

215

Recalls

11

Years on the road

10

What owners report

The complaints owners file most often name Engine (523 of 1,521), then Powertrain (468) and Electrical system (391). Those filings include 46 that report a crash, 10 that report a fire, and 22 that report an injury.

Next to 2018

The 2018 Pacifica has 873 complaints, 91 per year. The 2017 has more complaints per year than the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Chrysler Pacifica. How we count. Data as of .

Recalls (11)

Recall adaptive equipment, wheelchair restraints, latch or anchor 2025-12-17 · NHTSA campaign 25V876000
Summary Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall electrical system, wiring, connectors and plugs 2023-01-17 · NHTSA campaign 23V010000
Summary Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Recall electrical system, 12V/24V/48V battery 2019-05-09 · NHTSA campaign 19V348000
Summary Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Remedy Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Recall electrical system, wiring, front underhood wiring 2018-08-09 · NHTSA campaign 18V524000
Summary Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Remedy Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Recall electrical system, ignition, anti-theft, control module 2018-06-14 · NHTSA campaign 18V395000
Summary Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Remedy Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall electrical system, software 2018-01-11 · NHTSA campaign 18V049000
Summary Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Remedy Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Recall seat belts, rear or other 2017-08-31 · NHTSA campaign 17V542000
Summary Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Remedy Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Recall powertrain, driveline, differential 2017-07-28 · NHTSA campaign 17V482000
Summary Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Remedy VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Recall hydraulic brakes, foundation components, hoses and fittings 2017-05-25 · NHTSA campaign 17V342000
Summary Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Remedy Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Recall seat belts, rear or other 2016-06-30 · NHTSA campaign 16V490000
Summary Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Remedy Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

Complaints by component (1521 total)

Engine
523
Powertrain
468
Electrical system
391
Steering
277
Speed control
89
Service brakes
82
Fuel and propulsion system
68
Structure
62
Electronic stability control (ESC)
27
Suspension
25
Forward collision avoidance
16
Engine and engine cooling
14
Exterior lighting
13
Air bags
12
Seat belts
12
Back-over prevention
11
Wheels
10
Equipment
9
Seats
9
Visibility and wipers
8
Lane departure
7
Fuel system, gasoline
5
Hybrid propulsion
5
Latches, locks, and linkages
4
Hydraulic brakes
3
Insert and padding
2
Carry handle, shell, and base
1
Chest clip, buckle, and harness
1
Child seat
1
Fire-related
1
Parking brake
1
Tires
1
Visibility
1
Show 25 more Show less
Crash-flagged

46

Fire-flagged

10

Injury reports

22

Death reports

0

Complaints filed per year

142016144201722520182622019110202079202112020221762023127202414820251162026
Excerpts from recent NHTSA complaint filings
  • "Steering sticks during a gradual turn. It will catch up but then causes over correction. This has happened multiple times and based on my research, this is a model-wide problem. See campaign PE25009 for more details."
    Steering, Electrical system · filed 2026-09-20
  • "Put the car in park car instantly cut off didn't come on. It was having electronic issues said service ABS system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery…"
    Electrical system, Engine · filed 2026-09-19
  • "The steering will intermittently stick while driving at highway speed approximately 50 miles per hour while turning slightly left or right. I am concerned the sticking of the steering could cause over steer resulting in…"
    Steering · filed 2026-09-15
  • "Our 2017 Chrysler Pacifica Limited has been having a sticky steering issue for the last several months. I really noticed it this summer when traveling through the mountains in [XXX]. The steering would stick when going…"
    Steering · filed 2026-09-15
  • "I have a 2017 Chrysler Pacifica that I recently purchased a couple months ago. I've noticed now that while I'm driving and steering in a slight curve or turn the steering wheel almost gets stuck and locked up and I have…"
    Steering · filed 2026-09-13

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Pacifica 3.6L, 6-cyl Automatic 9-speed Front-wheel drive 18 28 22 MPG $2950
Pacifica 3.6L, 6-cyl Automatic 9-speed Front-wheel drive 19 28 22 MPG $2950
Pacifica hybrid 3.6L, 6-cyl Automatic (variable gear ratios) Front-wheel drive 32 33 32 MPG / 570 mi range $2050

Specs and fitment

RU generation, 2017–present
Body styles Minivan
Oil 0W-20 full synthetic (3.6L V6) , 5.5 qt capacity
Tire size 235/65R17 (common trims)

Known issues for this generation

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Dealers update the Power Inverter Module software and, if needed, update the instrument panel cluster and ECM software.

Compare

Next year 2018 Chrysler Pacifica See every Chrysler Pacifica model year →

Frequently asked questions

Is the 2017 Chrysler Pacifica reliable?

The 2017 Chrysler Pacifica has 1,521 complaints with NHTSA after 10 years, or 215 per year. That is the most complaints per year among the 8 Pacifica years on this site. NHTSA has 11 recalls on file, including Latch or anchor, Connectors and plugs, and 12V/24V/48V battery.

What are common problems with a 2017 Chrysler Pacifica?

The complaints owners file most often name Engine (523 of 1,521), then Powertrain (468) and Electrical system (391). Those filings include 46 that report a crash, 10 that report a fire, and 22 that report an injury.

Is the 2017 Chrysler Pacifica more reliable than the years next to it?

The 2018 Pacifica has 873 complaints, 91 per year. The 2017 has more complaints per year than the 2018.

Has the 2017 Chrysler Pacifica been recalled?

The 2017 Chrysler Pacifica has 11 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2017 Chrysler Pacifica?

Owners have filed 1521 complaints about the 2017 Chrysler Pacifica with NHTSA.

What mpg does a 2017 Chrysler Pacifica get?

EPA-rated combined fuel economy for the 2017 Chrysler Pacifica is 25.3 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Chrysler Pacifica use?

0W-20 full synthetic (3.6L V6)

What does NHTSA recall 23V-010 cover on the Chrysler Pacifica?

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

What generation is the 2018 Chrysler Pacifica?

RU generation (2017-present).