Reliable Auto DB

2021 Chrysler Pacifica reliability

Is it reliable?

Owners have filed 368 complaints with NHTSA about the 2021 Chrysler Pacifica over 6 years — 65 per year. That is more complaints per year than most Pacifica years here — over the median of the other years, which is 31. NHTSA has 7 recalls on file, including Traction battery, Latch or anchor, and Curtain.

2017 Chrysler Pacifica
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

368

Per year

65

Recalls

7

Years on the road

6

What owners report

The complaints owners file most often name Electrical system (149 of 368), then Engine (140) and Powertrain (119). Those filings include 11 that report a crash, 1 that reports a fire, and 8 that report an injury.

Next to 2020 and 2022

The 2020 Pacifica has 170 complaints, 11 per year, and the 2022 has 211 complaints, 32 per year. The 2021 has more complaints per year than the 2020. The 2021 has more complaints per year than the 2022.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2021 Chrysler Pacifica. How we count. Data as of .

Recalls (7)

Recall electrical system, propulsion system, traction battery 2026-06-04 · NHTSA campaign 26V362000
Summary Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Recall adaptive equipment, wheelchair restraints, latch or anchor 2025-12-17 · NHTSA campaign 25V876000
Summary Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall adaptive equipment, wheelchair restraints, latch or anchor 2025-12-17 · NHTSA campaign 25V877000
Summary Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Recall air bags, side and window, curtain 2024-10-24 · NHTSA campaign 24V793000
Summary Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Remedy Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Recall back-over prevention, sensing system, camera 2024-06-13 · NHTSA campaign 24V436000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall electrical system, wiring, connectors and plugs 2023-01-17 · NHTSA campaign 23V010000
Summary Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Recall seats, middle or rear assembly 2022-03-24 · NHTSA campaign 22V181000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Remedy Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Complaints by component (368 total)

Electrical system
149
Engine
140
Powertrain
119
Fuel and propulsion system
75
Back-over prevention
28
Speed control
22
Forward collision avoidance
16
Steering
16
Seats
12
Service brakes
10
Structure
8
Visibility and wipers
6
Air bags
4
Wheels
4
Lane departure
3
Exterior lighting
2
Suspension
2
Fuel system, gasoline
1
Parking brake
1
Show 11 more Show less
Crash-flagged

11

Fire-flagged

1

Injury reports

8

Death reports

0

Complaints filed per year

262021912022772023662024572025512026
Excerpts from recent NHTSA complaint filings
  • "My vehicle has open Safety Recall 66B. My radio, navigation, and touchscreen worked normally until a recent dealership service that included a 12-volt battery replacement and high-voltage battery recall service.…"
    Electrical system · filed 2026-09-11
  • "Both second-row seats in my 2021 Chrysler Pacifica Hybrid have developed serious safety-related mechanical problems. While my children were seated in the second-row seats and the vehicle was being driven, the seat…"
    Seats · filed 2026-09-11
  • "I am reporting a critical manufacturer-imposed restriction that prevents the completion of a life-saving safety campaign, Recall 52D (NHTSA ID: 24V362), which carries a strict "Park Outside and Do Not Charge"…"
    Electrical system, Fuel and propulsion system · filed 2026-09-09
  • "Rear view back -up camera fails to operate at least once a week. The computer screen does not come on. This problem was subject to a recall last year and supposedly fixed, but it seems to have failed again. This seems…"
    Unknown or other · filed 2026-09-05
  • "Nothing exciting happened. It was a really bad rain/storm and I was driving as normal and I guess the front crash detection glitched out. I tried all the simple fixes tried to get it code tested and nothing pops up. So…"
    Unknown or other, Forward collision avoidance · filed 2026-08-28

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Pacifica 3.6L, 6-cyl Automatic 9-speed Front-wheel drive 19 28 22 MPG $2950
Pacifica all-wheel drive 3.6L, 6-cyl Automatic 9-speed All-wheel drive 17 25 20 MPG $3250
Pacifica hybrid 3.6L, 6-cyl Automatic (variable gear ratios) Front-wheel drive 29 30 30 MPG / 520 mi range $2150

Specs and fitment

RU generation, 2017–present
Body styles Minivan
Oil 0W-20 full synthetic (3.6L V6) , 5.5 qt capacity
Tire size 235/65R17 (common trims)

Known issues for this generation

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Dealers update the Power Inverter Module software and, if needed, update the instrument panel cluster and ECM software.

Compare

Previous year 2020 Chrysler Pacifica Next year 2022 Chrysler Pacifica See every Chrysler Pacifica model year →

Frequently asked questions

Is the 2021 Chrysler Pacifica reliable?

Owners have filed 368 complaints with NHTSA about the 2021 Chrysler Pacifica over 6 years — 65 per year. That is more complaints per year than most Pacifica years here — over the median of the other years, which is 31. NHTSA has 7 recalls on file, including Traction battery, Latch or anchor, and Curtain.

What are common problems with a 2021 Chrysler Pacifica?

The complaints owners file most often name Electrical system (149 of 368), then Engine (140) and Powertrain (119). Those filings include 11 that report a crash, 1 that reports a fire, and 8 that report an injury.

Is the 2021 Chrysler Pacifica more reliable than the years next to it?

The 2020 Pacifica has 170 complaints, 11 per year, and the 2022 has 211 complaints, 32 per year. The 2021 has more complaints per year than the 2020. The 2021 has more complaints per year than the 2022.

Has the 2021 Chrysler Pacifica been recalled?

The 2021 Chrysler Pacifica has 7 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2021 Chrysler Pacifica?

Owners have filed 368 complaints about the 2021 Chrysler Pacifica with NHTSA.

What mpg does a 2021 Chrysler Pacifica get?

EPA-rated combined fuel economy for the 2021 Chrysler Pacifica is 24 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Chrysler Pacifica use?

0W-20 full synthetic (3.6L V6)

What does NHTSA recall 23V-010 cover on the Chrysler Pacifica?

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

What generation is the 2018 Chrysler Pacifica?

RU generation (2017-present).