Reliable Auto DB

2019 Chrysler Pacifica reliability

Is it reliable?

NHTSA's file on the 2019 Chrysler Pacifica holds 356 complaints after 8 years, a rate of 31 per year. Pacifica years here cluster close together — the other years’ median is 32 complaints per year. NHTSA has 7 recalls on file, including Camera, Latch or anchor, and Connectors and plugs.

2017 Chrysler Pacifica
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

356

Per year

31

Recalls

7

Years on the road

8

What owners report

The complaints owners file most often name Electrical system (117 of 356), then Engine (95) and Powertrain (88). Those filings include 11 that report a crash, 3 that report a fire, and 3 that report an injury.

Next to 2018 and 2020

The 2018 Pacifica has 873 complaints, 91 per year, and the 2020 has 170 complaints, 11 per year. The 2019 has fewer complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2019 Chrysler Pacifica. How we count. Data as of .

Recalls (7)

Recall back-over prevention, sensing system, camera 2026-05-21 · NHTSA campaign 26V327000
Summary Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Recall adaptive equipment, wheelchair restraints, latch or anchor 2025-12-17 · NHTSA campaign 25V876000
Summary Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall electrical system, wiring, connectors and plugs 2023-01-17 · NHTSA campaign 23V010000
Summary Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Recall back-over prevention, sensing system, camera 2020-09-10 · NHTSA campaign 20V191000
Summary Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Recall back-over prevention, sensing system, camera 2019-12-12 · NHTSA campaign 19V886000
Summary Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Recall electrical system, 12V/24V/48V battery 2019-05-09 · NHTSA campaign 19V348000
Summary Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Remedy Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Recall electrical system, wiring, front underhood wiring 2018-08-09 · NHTSA campaign 18V524000
Summary Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Remedy Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Complaints by component (356 total)

Electrical system
117
Engine
95
Powertrain
88
Service brakes
56
Steering
45
Fuel and propulsion system
14
Speed control
13
Forward collision avoidance
11
Structure
10
Back-over prevention
8
Hybrid propulsion
7
Suspension
5
Hydraulic brakes
4
Lane departure
4
Air bags
3
Electronic stability control (ESC)
3
Seats
3
Visibility and wipers
3
Engine and engine cooling
2
Latches, locks, and linkages
2
Seat belts
2
Wheels
2
Tires
1
Visibility
1
Show 16 more Show less
Crash-flagged

11

Fire-flagged

3

Injury reports

3

Death reports

0

Complaints filed per year

12018402019222020302021462022522023602024602025452026
Excerpts from recent NHTSA complaint filings
  • "My 2019 Chrysler Pacifica experienced repeated electrical/network communication failures. The first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. We drove to Pep Boys, where it…"
    Powertrain, Electrical system, Engine · filed 2026-09-22
  • "The transmission has a very abrupt slamming or violent jerk around 45 mph. This has been since we bought the vehicle. Even with consistent routine maintenance this slamming has gotten worse. I believe this to be a…"
    Powertrain · filed 2026-09-15
  • "When in gentle right turns, the steering "sticks" at about 1:00 and I have to apply force to remove the steering wheel from that position. It results in oversteering, particularly at higher speeds."
    Steering · filed 2026-09-06
  • "Loss of power steering while driving"
    Unknown or other · filed 2026-09-05
  • "On 7/16/26 vehicle would not start; high-pitched noise heard near engine during no-start diagnosis. Towed to Goldy Chrysler Dodge Jeep Ram, Huntington WV. Per dealer invoice #27136: blown 500-amp main battery fuse…"
    Powertrain, Electrical system, Engine · filed 2026-09-05

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Pacifica 3.6L, 6-cyl Automatic 9-speed Front-wheel drive 18 28 22 MPG $2950
Pacifica 3.6L, 6-cyl Automatic 9-speed Front-wheel drive 19 28 22 MPG $2950
Pacifica hybrid 3.6L, 6-cyl Automatic (variable gear ratios) Front-wheel drive 29 30 30 MPG / 520 mi range $2150

Specs and fitment

RU generation, 2017–present
Body styles Minivan
Oil 0W-20 full synthetic (3.6L V6) , 5.5 qt capacity
Tire size 235/65R17 (common trims)

Known issues for this generation

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Dealers update the Power Inverter Module software and, if needed, update the instrument panel cluster and ECM software.

Compare

Previous year 2018 Chrysler Pacifica Next year 2020 Chrysler Pacifica See every Chrysler Pacifica model year →

Frequently asked questions

Is the 2019 Chrysler Pacifica reliable?

NHTSA's file on the 2019 Chrysler Pacifica holds 356 complaints after 8 years, a rate of 31 per year. Pacifica years here cluster close together — the other years’ median is 32 complaints per year. NHTSA has 7 recalls on file, including Camera, Latch or anchor, and Connectors and plugs.

What are common problems with a 2019 Chrysler Pacifica?

The complaints owners file most often name Electrical system (117 of 356), then Engine (95) and Powertrain (88). Those filings include 11 that report a crash, 3 that report a fire, and 3 that report an injury.

Is the 2019 Chrysler Pacifica more reliable than the years next to it?

The 2018 Pacifica has 873 complaints, 91 per year, and the 2020 has 170 complaints, 11 per year. The 2019 has fewer complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

Has the 2019 Chrysler Pacifica been recalled?

The 2019 Chrysler Pacifica has 7 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2019 Chrysler Pacifica?

Owners have filed 356 complaints about the 2019 Chrysler Pacifica with NHTSA.

What mpg does a 2019 Chrysler Pacifica get?

EPA-rated combined fuel economy for the 2019 Chrysler Pacifica is 24.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Chrysler Pacifica use?

0W-20 full synthetic (3.6L V6)

What does NHTSA recall 23V-010 cover on the Chrysler Pacifica?

Recall 23V-010 covers certain 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles: an internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

What generation is the 2018 Chrysler Pacifica?

RU generation (2017-present).