Reliable Auto DB

2014 Volkswagen CC reliability

Is it reliable?

Owners have filed 80 complaints with NHTSA about the 2014 Volkswagen CC over 13 years — 11 per year. That is the most complaints per year among the 6 CC years on this site. NHTSA has 5 recalls on file, including Unknown or other, Inflator, and Fuel pump.

2012 Volkswagen CC
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

80

Per year

11

Recalls

5

Years on the road

13

What owners report

The complaints owners file most often name Air bags (52 of 80), then Fuel and propulsion system (12) and Electrical system (10). Those filings include 3 that report a crash and 2 that report an injury.

Next to 2012 and 2015

The 2012 CC has 230 complaints, 4 per year, and the 2015 has 30 complaints, 2 per year. The 2014 has more complaints per year than the 2012. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Volkswagen CC. How we count. Data as of .

Recalls (5)

Recall Unknown or other 2018-05-16 · NHTSA campaign 18V329000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Recall air bags, frontal, driver side, inflator 2018-03-06 · NHTSA campaign 18V148000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Recall Fuel pump 2017-08-16 · NHTSA campaign 17V509000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Recall air bags, frontal, driver side, inflator 2016-02-10 · NHTSA campaign 16V078000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Recall air bags, frontal 2015-08-04 · NHTSA campaign 15V483000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Remedy Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Complaints by component (80 total)

Air bags
52
Fuel and propulsion system
12
Electrical system
10
Engine
6
Steering
5
Service brakes
3
Exterior lighting
2
Speed control
2
Back-over prevention
1
Electronic stability control (ESC)
1
Fuel system, gasoline
1
Latches, locks, and linkages
1
Powertrain
1
Tires
1
Wheels
1
Show 7 more Show less
Crash-flagged

3

Fire-flagged

0

Injury reports

2

Death reports

0

Complaints filed per year

220143201527201615201714201822019220203202152022420232202412025
Excerpts from recent NHTSA complaint filings
  • "Unknown Discovered this vehicle at abandon home."
    Engine · filed 2025-09-18
  • "See attached document for complaint."
    Fuel system, gasoline · filed 2024-11-05
  • "The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related…"
    Electrical system, Air bags · filed 2024-02-26
  • "Hi, I’ve had my turbocharge replaced in October of 2020 at the Volkswagen dealership in Wichita, KS. Just recently my car started driving funny again such as not accelerating like it should with a slight whining noise.…"
    Engine · filed 2023-07-25
  • "The Trunk wiring harness is not working. Trunk and back up camera wont work. After research I see this is a common issue. Should be a recall."
    Unknown or other · filed 2023-06-20

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
CC 2L, 4-cyl Manual 6-speed Front-wheel drive 21 32 25 MPG $3200
CC 2L, 4-cyl Automatic (AM-S6) Front-wheel drive 22 31 25 MPG $3200
CC 4motion 3.6L, 6-cyl Automatic (6-speed) All-wheel drive 17 25 20 MPG $4000

Specs and fitment

1st generation (3C8), 2012–2018
Body styles Sedan
Oil 5W-40 or 5W-30 , 5 qt capacity
Tire size 235/45R17, 235/40R18, 235/35R19 (trim dependent)

Known issues for this generation

Recall 17V-509 covers certain 2009-2016 Volkswagen CC vehicles, and also certain 2006-2010 Passat and Passat Wagon vehicles: interruption of electrical power to the fuel pump control module may cause the fuel pump to become inoperative. Dealers replace the fuel pump control module.

Compare

Previous year 2012 Volkswagen CC Next year 2015 Volkswagen CC See every Volkswagen CC model year →

Frequently asked questions

Is the 2014 Volkswagen CC reliable?

Owners have filed 80 complaints with NHTSA about the 2014 Volkswagen CC over 13 years — 11 per year. That is the most complaints per year among the 6 CC years on this site. NHTSA has 5 recalls on file, including Unknown or other, Inflator, and Fuel pump.

What are common problems with a 2014 Volkswagen CC?

The complaints owners file most often name Air bags (52 of 80), then Fuel and propulsion system (12) and Electrical system (10). Those filings include 3 that report a crash and 2 that report an injury.

Is the 2014 Volkswagen CC more reliable than the years next to it?

The 2012 CC has 230 complaints, 4 per year, and the 2015 has 30 complaints, 2 per year. The 2014 has more complaints per year than the 2012. The 2014 has more complaints per year than the 2015.

Has the 2014 Volkswagen CC been recalled?

The 2014 Volkswagen CC has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Volkswagen CC?

Owners have filed 80 complaints about the 2014 Volkswagen CC with NHTSA.

What mpg does a 2014 Volkswagen CC get?

EPA-rated combined fuel economy for the 2014 Volkswagen CC is 23.3 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Volkswagen CC take?

US CC listings commonly use 5W-40 or 5W-30 (about 5 qt with filter).

Does recall 17V-509 cover the Volkswagen CC?

It covers certain 2009-2016 CC vehicles (and certain Passat/Passat Wagon years): interruption of electrical power to the fuel pump control module may cause a stall; dealers update software or replace the module as directed.

What generation is the 2014 Volkswagen CC?

1st generation for the US years this site tracks (2012-2018).