Reliable Auto DB

2016 Volkswagen CC reliability

Is it reliable?

The 2016 Volkswagen CC has 26 complaints with NHTSA after 11 years, or 3 per year. That is more complaints per year than most CC years here — over the median of the other years, which is 2. NHTSA has 6 recalls on file, including Air bag control module, Inflator, and Unknown or other.

2012 Volkswagen CC
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

26

Per year

3

Recalls

6

Years on the road

11

What owners report

The complaints owners file most often name Air bags (11 of 26), then Fuel and propulsion system (7) and Electrical system (4). Those filings include 1 that reports a crash and 1 that reports an injury.

Next to 2015 and 2017

The 2015 CC has 30 complaints, 2 per year, and the 2017 has 4 complaints, 0 per year. The 2016 has more complaints per year than the 2015. The 2016 has more complaints per year than the 2017.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2016 Volkswagen CC. How we count. Data as of .

Recalls (6)

Recall air bags, air bag control module 2019-07-17 · NHTSA campaign 19V535000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Remedy Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
Recall air bags, frontal, driver side, inflator 2019-01-11 · NHTSA campaign 19V014000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Recall Unknown or other 2018-05-16 · NHTSA campaign 18V329000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Recall Fuel pump 2017-08-16 · NHTSA campaign 17V509000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Recall Front seat head restraint 2017-04-28 · NHTSA campaign 17V287000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Remedy Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Recall Latches, locks, and linkages 2016-06-24 · NHTSA campaign 16V464000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
Remedy Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

Complaints by component (26 total)

Air bags
11
Fuel and propulsion system
7
Electrical system
4
Exterior lighting
2
Service brakes
2
Structure
2
Engine
1
Fuel system, gasoline
1
Powertrain
1
Speed control
1
Steering
1
Suspension
1
Visibility and wipers
1
Show 5 more Show less
Crash-flagged

1

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

42017420187201912020420214202222023
Excerpts from recent NHTSA complaint filings
  • "I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the…"
    Air bags · filed 2023-05-05
  • "When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle…"
    Powertrain, Structure · filed 2023-01-07
  • "Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would…"
    Air bags · filed 2022-10-06
  • "The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been…"
    Air bags · filed 2022-07-06

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
CC 2L, 4-cyl Automatic (AM-S6) Front-wheel drive 22 31 25 MPG $3200
CC 2L, 4-cyl Manual 6-speed Front-wheel drive 21 32 25 MPG $3200
CC 4motion 3.6L, 6-cyl Automatic (6-speed) All-wheel drive 17 25 20 MPG $3250

Specs and fitment

1st generation (3C8), 2012–2018
Body styles Sedan
Oil 5W-40 or 5W-30 , 5 qt capacity
Tire size 235/45R17, 235/40R18, 235/35R19 (trim dependent)

Known issues for this generation

Recall 17V-509 covers certain 2009-2016 Volkswagen CC vehicles, and also certain 2006-2010 Passat and Passat Wagon vehicles: interruption of electrical power to the fuel pump control module may cause the fuel pump to become inoperative. Dealers replace the fuel pump control module.

Compare

Previous year 2015 Volkswagen CC Next year 2017 Volkswagen CC See every Volkswagen CC model year →

Frequently asked questions

Is the 2016 Volkswagen CC reliable?

The 2016 Volkswagen CC has 26 complaints with NHTSA after 11 years, or 3 per year. That is more complaints per year than most CC years here — over the median of the other years, which is 2. NHTSA has 6 recalls on file, including Air bag control module, Inflator, and Unknown or other.

What are common problems with a 2016 Volkswagen CC?

The complaints owners file most often name Air bags (11 of 26), then Fuel and propulsion system (7) and Electrical system (4). Those filings include 1 that reports a crash and 1 that reports an injury.

Is the 2016 Volkswagen CC more reliable than the years next to it?

The 2015 CC has 30 complaints, 2 per year, and the 2017 has 4 complaints, 0 per year. The 2016 has more complaints per year than the 2015. The 2016 has more complaints per year than the 2017.

Has the 2016 Volkswagen CC been recalled?

The 2016 Volkswagen CC has 6 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2016 Volkswagen CC?

Owners have filed 26 complaints about the 2016 Volkswagen CC with NHTSA.

What mpg does a 2016 Volkswagen CC get?

EPA-rated combined fuel economy for the 2016 Volkswagen CC is 23.3 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Volkswagen CC take?

US CC listings commonly use 5W-40 or 5W-30 (about 5 qt with filter).

Does recall 17V-509 cover the Volkswagen CC?

It covers certain 2009-2016 CC vehicles (and certain Passat/Passat Wagon years): interruption of electrical power to the fuel pump control module may cause a stall; dealers update software or replace the module as directed.

What generation is the 2014 Volkswagen CC?

1st generation for the US years this site tracks (2012-2018).