2017 Volkswagen CC reliability

Is it reliable?

Owners have filed 4 complaints with NHTSA about the 2017 Volkswagen CC over 10 years — 0 per year. That is fewer complaints per year than most CC years here — under the median of the other years, which is 3. NHTSA has 3 recalls on file, including Unknown or other, Inflator, and Front seat head restraint.

2012 Volkswagen CC
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

4

Per year

0

Recalls

3

Years on the road

10

What owners report

The complaints owners file most often name Electrical system (3 of 4), then Air bags (1) and Powertrain (1). Those filings include 1 that reports a crash and 1 that reports an injury.

Next to 2016 and 2018

The 2016 CC has 26 complaints, 3 per year, and the 2018 has 0 complaints, 0 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Volkswagen CC. How we count. Data as of .

Recalls (3)

Recall Unknown or other 2021-05-05 · NHTSA campaign 21V321000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Remedy Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Recall air bags, frontal, driver side, inflator 2019-01-11 · NHTSA campaign 19V014000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Recall Front seat head restraint 2017-04-28 · NHTSA campaign 17V287000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Remedy Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Complaints by component (4 total)

Electrical system
3
Air bags
1
Powertrain
1
Speed control
1
Crash-flagged

1

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

12017120201202112026
Excerpts from recent NHTSA complaint filings
  • "The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that…"
    Powertrain, Electrical system, Speed control · filed 2026-06-03
  • "TL* THE CONTACT OWNED A 2017 VOLKSWAGEN CC. THE CONTACT STATED WHILE DRIVING 30-35 MPH IN THE RAIN, THEY CRASHED INTO THE REAR OF AN UNKNOWN VEHICLE. THE CONTACT STRUCK HIS HEAD ON THE FRONT WINDSHIELD. THERE WERE NO…"
    Air bags · filed 2021-01-19
  • "THIS IS A 2017 WITH 45,000 MILES AND THE RADIO IS DEFECTIVE IN THAT IT CHANGES CHANNELS BY ITSELF AND THE VOICE COMMAND FUNCTION DOES NOT WORK. THE NAVIGATION DOES NOT WORK EITHER. IT IS DISTRACTING WHEN DRIVING TO HAVE…"
    Electrical system, Unknown or other · filed 2020-10-18
  • "VEHICLE WAS PARKED, RETURNED TO VEHICLE AND HEADLIGHTS WERE ON, INSTRUMENT PANEL LIGHTS WERE ON, AS WELL AS AIRBAG LIGHTS, BRAKE LIGHTS, AND E-BRAKE LIGHT WAS BLINKING. THE VEHICLE WAS UNRESPONSIVE TO THE REMOTE AND I…"
    Electrical system · filed 2017-07-21

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
CC 2L, 4-cyl Automatic (AM-S6) Front-wheel drive 22 31 25 MPG $3200
CC 4motion 3.6L, 6-cyl Automatic (6-speed) All-wheel drive 17 25 20 MPG $3250

Specs and fitment

1st generation (3C8), 2012–2018
Body styles Sedan
Oil 5W-40 or 5W-30 , 5 qt capacity
Tire size 235/45R17, 235/40R18, 235/35R19 (trim dependent)

Known issues for this generation

Recall 17V-509 covers certain 2009-2016 Volkswagen CC vehicles, and also certain 2006-2010 Passat and Passat Wagon vehicles: interruption of electrical power to the fuel pump control module may cause the fuel pump to become inoperative. Dealers replace the fuel pump control module.

Compare

Frequently asked questions

Is the 2017 Volkswagen CC reliable?

Owners have filed 4 complaints with NHTSA about the 2017 Volkswagen CC over 10 years — 0 per year. That is fewer complaints per year than most CC years here — under the median of the other years, which is 3. NHTSA has 3 recalls on file, including Unknown or other, Inflator, and Front seat head restraint.

What are common problems with a 2017 Volkswagen CC?

The complaints owners file most often name Electrical system (3 of 4), then Air bags (1) and Powertrain (1). Those filings include 1 that reports a crash and 1 that reports an injury.

Is the 2017 Volkswagen CC more reliable than the years next to it?

The 2016 CC has 26 complaints, 3 per year, and the 2018 has 0 complaints, 0 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.

Has the 2017 Volkswagen CC been recalled?

The 2017 Volkswagen CC has 3 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2017 Volkswagen CC?

Owners have filed 4 complaints about the 2017 Volkswagen CC with NHTSA.

What mpg does a 2017 Volkswagen CC get?

EPA-rated combined fuel economy for the 2017 Volkswagen CC is 22.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Volkswagen CC take?

US CC listings commonly use 5W-40 or 5W-30 (about 5 qt with filter).

Does recall 17V-509 cover the Volkswagen CC?

It covers certain 2009-2016 CC vehicles (and certain Passat/Passat Wagon years): interruption of electrical power to the fuel pump control module may cause a stall; dealers update software or replace the module as directed.

What generation is the 2014 Volkswagen CC?

1st generation for the US years this site tracks (2012-2018).