2023 Toyota RAV4 Prime (PHEV) reliability

Is it reliable?

The 2023 Toyota RAV4 Prime (PHEV) has 62 complaints with NHTSA after 4 years, or 7 per year. That is fewer complaints per year than most RAV4 Prime (PHEV) years here — under the median of the other years, which is 10. NHTSA has 2 recalls on file, including Display and Instrument cluster.

2021 Toyota RAV4 Prime — Photo by TTTNIS, resized from the original. Wikimedia Commons CC0

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Electrical system (41 of 62), then Forward collision avoidance (6) and Speed control (6). The most filings arrived in 2026 (41 of 62). Those filings include 5 that report a crash and 1 that reports an injury.

Next to 2022 and 2024

The 2022 RAV4 Prime (PHEV) has 21 complaints, 5 per year, and the 2024 has 29 complaints, 10 per year. The 2023 has more complaints per year than the 2022. The 2023 has fewer complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Toyota RAV4 Prime (PHEV). How we count. Data as of 2026-10-16.

Recalls (2)

Recall back-over prevention, display 2025-10-30 · NHTSA campaign 25V744000

Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Recall electrical system, instrument cluster 2025-09-11 · NHTSA campaign 25V595000

Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Remedy Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Complaints by component (62 total)

Electrical system

Forward collision avoidance

Speed control

Lane departure

Service brakes

Exterior lighting

Fuel and propulsion system

Air bags

Back-over prevention

Latches, locks, and linkages

Powertrain

Seats

Steering

Visibility and wipers

Wheels

Show 7 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"The driver door lock no longer works. The remaining power locks will actuate and indicate the doors are locked/unlocked, but the driver's door will remain in the original position. This started with the door repeatedly…"
Latches, locks, and linkages · filed 2026-08-08
"The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle was…"
Electrical system · filed 2026-07-16
"I am reporting a systemic pattern of safety reporting negligence, property damage, and data manipulation by Toyota of Woodbridge. On March 26, 2026, the dealership performed a backup camera recall (25TA13) but…"
Electrical system, Wheels, Seats · filed 2026-07-08
"The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated…"
Electrical system · filed 2026-04-30
"In regards to recal 25TA08/25TB08, Toyota has yet to release a fix for the very critical digital instrument cluster going blank forever. I got a notice in the mail that they had a software update for me but when I was…"
Unknown or other · filed 2026-04-18

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2023 Toyota RAV4 PRIME SUV AWD	5 stars	4 stars	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
RAV4 Prime four-wheel drive	2.5L, 4-cyl	Automatic (AV-S6)	All-wheel drive	40	36	38 MPG / 600 mi range	$1700

Specs and fitment

Fifth-generation RAV4 plug-in (XA50), 2021–2025

Body styles Crossover SUV

Oil 0W-16 (API SN/RC); 0W-20 temporary if 0W-16 unavailable , 4.8 qt capacity

Tire size 225/60R18, 235/55R19 (trim dependent)

Known issues for this generation

Recall 23V-041 covers certain 2021 RAV4 Prime Plug-In Hybrid vehicles. While driving in EV Mode in certain cold weather conditions, if the accelerator is rapidly pressed to further accelerate, the hybrid vehicle control ECU software may cause the hybrid system to shut down, resulting in a stall. Recall 23V-478 covers certain 2021-2022 RAV4 Prime and Lexus NX450h+ plug-in hybrid electric vehicles: the electric current rectifying module in the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit. Recall 20V-698 covers certain 2021 RAV4 Prime vehicles whose headlight aiming caps may have been improperly closed, allowing horizontal headlight adjustment and failing FMVSS 108.

Compare

Previous year 2022 Toyota RAV4 Prime (PHEV) Next year 2024 Toyota RAV4 Prime (PHEV) See every Toyota RAV4 Prime (PHEV) model year →

Frequently asked questions

Is the 2023 Toyota RAV4 Prime (PHEV) reliable?

What are common problems with a 2023 Toyota RAV4 Prime (PHEV)?

Is the 2023 Toyota RAV4 Prime (PHEV) more reliable than the years next to it?

Has the 2023 Toyota RAV4 Prime (PHEV) been recalled?

The 2023 Toyota RAV4 Prime (PHEV) has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Toyota RAV4 Prime (PHEV)?

Owners have filed 62 complaints about the 2023 Toyota RAV4 Prime (PHEV) with NHTSA.

What mpg does a 2023 Toyota RAV4 Prime (PHEV) get?

EPA-rated combined fuel economy for the 2023 Toyota RAV4 Prime (PHEV) is 38 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Toyota RAV4 Prime take?

XA50 (2021-2025) lists SAE 0W-16 (API SN/RC); SAE 0W-20 may be used temporarily if 0W-16 is unavailable. Confirm the filler-cap grade for newer years.

What does recall 23V-041 cover on the RAV4 Prime?

Certain 2021 RAV4 Prime Plug-In Hybrid vehicles: while driving in EV Mode in certain cold weather, rapidly pressing the accelerator may cause hybrid control ECU software to shut down the hybrid system and result in loss of motive power.

What tire sizes does the XA50 RAV4 Prime use?

225/60R18 and 235/55R19 depending on trim.