2023 Toyota Prius reliability

Is it reliable?

NHTSA's file on the 2023 Toyota Prius holds 19 complaints after 4 years, a rate of 4 per year. That is fewer complaints per year than most Prius years here — under the median of the other years, which is 10. NHTSA has 4 recalls on file, including Switches and knobs, Display, and Labels.

2023 Toyota Prius
Photo by Corqe, resized from the original. Wikimedia Commons CC0
Complaints

19

Per year

4

Recalls

4

Years on the road

4

What owners report

The complaints owners file most often name Electrical system (5 of 19), then Latches, locks, and linkages (3) and Structure (3). The most filings arrived in 2024 (8 of 19). Those filings include 1 that reports a crash, 1 that reports an injury, and 1 that reports a death.

Next to 2022 and 2024

The 2022 Prius has 24 complaints, 5 per year, and the 2024 has 24 complaints, 8 per year. The 2023 has about the same number of complaints per year as the 2022. The 2023 has fewer complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Toyota Prius. How we count. Data as of .

Recalls (4)

Recall electrical system, wiring, switches and knobs 2026-01-28 · NHTSA campaign 26V049000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Recall back-over prevention, display 2025-10-30 · NHTSA campaign 25V744000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Recall Labels 2024-07-23 · NHTSA campaign 24V548000
Summary Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Recall electrical system, wiring, switches and knobs 2024-04-17 · NHTSA campaign 24V274000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Complaints by component (19 total)

Electrical system
5
Latches, locks, and linkages
3
Structure
3
Wheels
3
Powertrain
2
Service brakes
2
Tires
2
Forward collision avoidance
1
Seat belts
1
Steering
1
Show 2 more Show less
Crash-flagged

1

Fire-flagged

0

Injury reports

1

Death reports

1

Complaints filed per year

22023820243202562026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that…"
    Powertrain · filed 2026-08-14
  • "The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted,…"
    Electrical system, Latches, locks, and linkages · filed 2026-05-22
  • "What component failed: The rear plastic trim on my 2023 Toyota Prius cracked without any impact, accident, or external cause. The component is still on the vehicle and available for inspection upon request. Safety risk:…"
    Structure · filed 2026-05-19
  • "The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and…"
    Electrical system, Latches, locks, and linkages · filed 2026-04-01
  • "The rear plastic where the handle to open the truck is easily damaged and can cause water or damage inside the vehicle."
    Structure · filed 2026-01-16

NHTSA crash ratings

Version Overall Front Side Rollover
2023 Toyota PRIUS 5 HB AWD 5 stars 5 stars 5 stars 4 stars
2023 Toyota PRIUS 5 HB FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Prius 2L, 4-cyl Automatic (variable gear ratios) Front-wheel drive 57 56 57 MPG $1150
Prius all-wheel drive 2L, 4-cyl Automatic (variable gear ratios) Part-time four-wheel drive 53 54 54 MPG $1200
Prius all-wheel drive XLE/LTD 2L, 4-cyl Automatic (variable gear ratios) Part-time four-wheel drive 49 50 49 MPG $1300
Prius XLE/LTD 2L, 4-cyl Automatic (variable gear ratios) Front-wheel drive 52 52 52 MPG $1250

Specs and fitment

5th generation, 2023–present
Body styles Liftback
Oil SAE 0W-16 (SAE 0W-20 may be used temporarily if 0W-16 is unavailable; replace with 0W-16 at the next oil change) , 4.4 qt capacity
Tire size 195/60R17, 195/50R19

Known issues for this generation

Recall 26V-049 covers certain 2023-2026 Prius vehicles (the campaign also lists Prius Prime and Prius Plug-in Hybrid models). Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly. A door that opens unexpectedly while the vehicle is moving or during a crash increases the risk of injury. Dealers modify the rear door switch circuits. Toyota states this recall expands and replaces NHTSA recall 24V-274, and that vehicles repaired under the previous recall need the new remedy.

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Frequently asked questions

Is the 2023 Toyota Prius reliable?

NHTSA's file on the 2023 Toyota Prius holds 19 complaints after 4 years, a rate of 4 per year. That is fewer complaints per year than most Prius years here — under the median of the other years, which is 10. NHTSA has 4 recalls on file, including Switches and knobs, Display, and Labels.

What are common problems with a 2023 Toyota Prius?

The complaints owners file most often name Electrical system (5 of 19), then Latches, locks, and linkages (3) and Structure (3). The most filings arrived in 2024 (8 of 19). Those filings include 1 that reports a crash, 1 that reports an injury, and 1 that reports a death.

Is the 2023 Toyota Prius more reliable than the years next to it?

The 2022 Prius has 24 complaints, 5 per year, and the 2024 has 24 complaints, 8 per year. The 2023 has about the same number of complaints per year as the 2022. The 2023 has fewer complaints per year than the 2024.

Has the 2023 Toyota Prius been recalled?

The 2023 Toyota Prius has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Toyota Prius?

Owners have filed 19 complaints about the 2023 Toyota Prius with NHTSA.

What mpg does a 2023 Toyota Prius get?

EPA-rated combined fuel economy for the 2023 Toyota Prius is 53 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What generation is a 2018 Toyota Prius?

4th generation (US model years 2016-2022).

What oil does a Toyota Prius hybrid take?

US manuals for recent Prius liftbacks specify about 4.4 qt with filter; viscosity is SAE 0W-20 on 2012-2015 models and SAE 0W-16 (with 0W-20 as a temporary substitute) on 2016+ models.

When did the fifth-generation Prius start in the US?

Fifth generation (XW60) US model years begin with 2023.