Reliable Auto DB

2014 Chevrolet Impala reliability

Is it reliable?

Owners have filed 636 complaints with NHTSA about the 2014 Chevrolet Impala over 13 years — 44 per year. That is the most complaints per year among the 9 Impala years on this site. NHTSA has 12 recalls on file, including Air bags, Parking brake, and Electrical system.

2012 Chevrolet Impala
Photo by U.S. National Highway Traffic Safety Administration, resized from the original. Wikimedia Commons Public domain
Complaints

636

Per year

44

Recalls

12

Years on the road

13

What owners report

The complaints owners file most often name Electrical system (221 of 636), then Steering (140) and Electronic stability control (ESC) (104). Those filings include 19 that report a crash, 8 that report a fire, and 9 that report an injury.

Next to 2013 and 2015

The 2013 Impala has 272 complaints, 24 per year, and the 2015 has 300 complaints, 18 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Chevrolet Impala. How we count. Data as of .

Recalls (12)

Recall Air bags 2015-07-24 · NHTSA campaign 15V465000
Summary General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Remedy GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
Recall Parking brake 2015-04-06 · NHTSA campaign 15V202000
Summary General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Remedy GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
Recall Parking brake 2015-02-11 · NHTSA campaign 15V085000
Summary General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Remedy GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
Recall Electrical system 2014-10-01 · NHTSA campaign 14V614000
Summary General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.
Recall Parking brake 2014-09-09 · NHTSA campaign 14V541000
Summary General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Recall air bags, frontal, inactive sensor control module 2014-08-28 · NHTSA campaign 14V518000
Summary General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Remedy GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Recall Structure 2014-08-08 · NHTSA campaign 14V489000
Summary General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Remedy Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Recall Electric power steering 2014-07-23 · NHTSA campaign 14V450000
Summary General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Remedy GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Recall Steering 2014-07-02 · NHTSA campaign 14V409000
Summary General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Remedy GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Recall electrical system, ignition 2014-06-23 · NHTSA campaign 14V355000
Summary This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Recall powertrain, automatic transmission 2014-02-21 · NHTSA campaign 14V092000
Summary General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Remedy General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Recall Electrical system 2013-05-24 · NHTSA campaign 13V220000
Summary General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Remedy GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

Complaints by component (636 total)

Electrical system
221
Steering
140
Electronic stability control (ESC)
104
Service brakes
83
Engine
56
Exterior lighting
44
Air bags
43
Lane departure
40
Powertrain
39
Speed control
31
Structure
23
Visibility and wipers
13
Suspension
12
Wheels
12
Fuel and propulsion system
11
Seats
8
Visibility
8
Hydraulic brakes
7
Seat belts
7
Back-over prevention
6
Forward collision avoidance
4
Adaptive and mobility equipment
3
Equipment
3
Parking brake
3
Traction control
3
Engine and engine cooling
2
Fuel system, gasoline
2
Latches, locks, and linkages
1
Tires
1
Show 21 more Show less
Crash-flagged

19

Fire-flagged

8

Injury reports

9

Death reports

0

Complaints filed per year

620136120143720152720164220177920181362019942020412021382022262023162024232025102026
Excerpts from recent NHTSA complaint filings
  • "The lighting is unsafe at night, the light does not light up the road so you can safely see what is is front of you, ITs a major design flaw in the light housing, upgraded to a brighter bulb does not help."
    Exterior lighting · filed 2026-09-21
  • "While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A…"
    Unknown or other · filed 2026-09-20
  • "The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely…"
    Powertrain, Electrical system · filed 2026-09-03
  • "While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked."
    Steering · filed 2026-09-02
  • "The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control…"
    Steering, Powertrain · filed 2026-08-13

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Chevrolet Impala 4 DR FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Impala 3.6L, 6-cyl Automatic (6-speed) Front-wheel drive 18 28 21 MPG $3100
Impala 2.5L, 4-cyl Automatic (6-speed) Front-wheel drive 21 31 24 MPG $2700
Impala 3.6L, 6-cyl Automatic (6-speed) Front-wheel drive 19 28 22 MPG $2950
Impala Limited 3.6L, 6-cyl Automatic 6-speed Front-wheel drive 18 29 22 MPG $2950
Impala eAssist 2.4L, 4-cyl Automatic (6-speed) Front-wheel drive 24 35 28 MPG $2300

Specs and fitment

10th generation, 2014–2020
Body styles Sedan
Oil 5W-20 (3.6L V6); 0W-20 (2.5L four-cylinder where equipped) , 6 qt capacity
Tire size 235/50R18 to 245/40R20 (trim-dependent)

Known issues for this generation

Recall 14V-409 covers certain 2014 Chevrolet Impala vehicles among other GM models: improperly torqued fasteners may allow steering or suspension joints to separate. Recall 18V-576 covers certain 2018-2019 Impala vehicles among other GM models: rear brake caliper pistons may have insufficient coating, reducing rear brake performance.

Compare

Previous year 2013 Chevrolet Impala Next year 2015 Chevrolet Impala See every Chevrolet Impala model year →

Frequently asked questions

Is the 2014 Chevrolet Impala reliable?

Owners have filed 636 complaints with NHTSA about the 2014 Chevrolet Impala over 13 years — 44 per year. That is the most complaints per year among the 9 Impala years on this site. NHTSA has 12 recalls on file, including Air bags, Parking brake, and Electrical system.

What are common problems with a 2014 Chevrolet Impala?

The complaints owners file most often name Electrical system (221 of 636), then Steering (140) and Electronic stability control (ESC) (104). Those filings include 19 that report a crash, 8 that report a fire, and 9 that report an injury.

Is the 2014 Chevrolet Impala more reliable than the years next to it?

The 2013 Impala has 272 complaints, 24 per year, and the 2015 has 300 complaints, 18 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

Has the 2014 Chevrolet Impala been recalled?

The 2014 Chevrolet Impala has 12 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Chevrolet Impala?

Owners have filed 636 complaints about the 2014 Chevrolet Impala with NHTSA.

What mpg does a 2014 Chevrolet Impala get?

EPA-rated combined fuel economy for the 2014 Chevrolet Impala is 23.4 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What generation is the 2016 Chevrolet Impala?

10th generation (2014-2020).

What oil does a 10th-generation Chevrolet Impala take?

US manuals for 2014-2020 list 5W-20 for the 3.6L V6 and 0W-20 for the 2.5L four-cylinder where equipped.

What tire sizes does a Chevrolet Impala use?

Ninth-gen fits often run 225/60R16 to 235/50R18; tenth-gen trims commonly use 235/50R18 to 245/40R20.