2020 Chevrolet Impala reliability
Owners have filed 15 complaints with NHTSA about the 2020 Chevrolet Impala over 7 years — 1 per year. That is the fewest complaints per year among the 9 Impala years on this site. NHTSA has no recalls on file for this model year.
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0
7
The complaints owners file most often name Electrical system (3 of 15), then Steering (3) and Air bags (2). Those filings include 3 that report a crash and 1 that reports an injury.
The 2019 Impala has 28 complaints, 5 per year. The 2020 has fewer complaints per year than the 2019.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Chevrolet Impala. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (15 total)
Show 4 more Show less
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Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"On XXX | purchased a 2020 Chevrolet Impala, VIN [XXX], from NYS Office of General Services via GovDeals Inventory #200075. OGS Bill of Sale #XXX stated 59,145 miles and Clean Title. Carfax shows: 1. 90,803 miles on…"
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"The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking…"
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"Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working"
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"2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on…"
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"I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropped Off At 7:00 AM Until Around 1:00PM I Was Told I Need A Tire To See…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Chevrolet Impala 4 DR FWD | 5 stars | 5 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Fuel economy
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Impala | 3.6L, 6-cyl | Automatic (6-speed) | Front-wheel drive | 19 | 28 | 22 MPG | $2950 |
| Impala | 3.6L, 6-cyl | Automatic (6-speed) | Front-wheel drive | 18 | 28 | 22 MPG | $2950 |
Specs and fitment
Known issues for this generation
Recall 14V-409 covers certain 2014 Chevrolet Impala vehicles among other GM models: improperly torqued fasteners may allow steering or suspension joints to separate. Recall 18V-576 covers certain 2018-2019 Impala vehicles among other GM models: rear brake caliper pistons may have insufficient coating, reducing rear brake performance.
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Frequently asked questions
Is the 2020 Chevrolet Impala reliable?
Owners have filed 15 complaints with NHTSA about the 2020 Chevrolet Impala over 7 years — 1 per year. That is the fewest complaints per year among the 9 Impala years on this site. NHTSA has no recalls on file for this model year.
What are common problems with a 2020 Chevrolet Impala?
The complaints owners file most often name Electrical system (3 of 15), then Steering (3) and Air bags (2). Those filings include 3 that report a crash and 1 that reports an injury.
Is the 2020 Chevrolet Impala more reliable than the years next to it?
The 2019 Impala has 28 complaints, 5 per year. The 2020 has fewer complaints per year than the 2019.
Has the 2020 Chevrolet Impala been recalled?
NHTSA has no recalls on file for the 2020 Chevrolet Impala.
How many complaints have owners filed about the 2020 Chevrolet Impala?
Owners have filed 15 complaints about the 2020 Chevrolet Impala with NHTSA.
What mpg does a 2020 Chevrolet Impala get?
EPA-rated combined fuel economy for the 2020 Chevrolet Impala is 22 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
What generation is the 2016 Chevrolet Impala?
10th generation (2014-2020).
What oil does a 10th-generation Chevrolet Impala take?
US manuals for 2014-2020 list 5W-20 for the 3.6L V6 and 0W-20 for the 2.5L four-cylinder where equipped.
What tire sizes does a Chevrolet Impala use?
Ninth-gen fits often run 225/60R16 to 235/50R18; tenth-gen trims commonly use 235/50R18 to 245/40R20.