Reliable Auto DB

2013 Chevrolet Impala reliability

Is it reliable?

The 2013 Chevrolet Impala has 272 complaints with NHTSA after 14 years, or 24 per year. That is more complaints per year than most Impala years here — over the median of the other years, which is 12. NHTSA has 1 recall on file, including Ignition.

2012 Chevrolet Impala
Photo by U.S. National Highway Traffic Safety Administration, resized from the original. Wikimedia Commons Public domain
Complaints

272

Per year

24

Recalls

1

Years on the road

14

What owners report

The complaints owners file most often name Electronic stability control (ESC) (108 of 272), then Electrical system (52) and Service brakes (51). Those filings include 16 that report a crash and 9 that report an injury.

Next to 2012 and 2014

The 2012 Impala has 258 complaints, 28 per year, and the 2014 has 636 complaints, 44 per year. The 2013 has fewer complaints per year than the 2012. The 2013 has fewer complaints per year than the 2014.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2013 Chevrolet Impala. How we count. Data as of .

Recalls (1)

Recall electrical system, ignition 2014-06-23 · NHTSA campaign 14V355000
Summary This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Complaints by component (272 total)

Electronic stability control (ESC)
108
Electrical system
52
Service brakes
51
Steering
34
Powertrain
33
Engine
30
Wheels
23
Speed control
20
Air bags
19
Suspension
17
Traction control
17
Tires
9
Fuel and propulsion system
8
Exterior lighting
5
Visibility and wipers
4
Structure
3
Engine and engine cooling
2
Forward collision avoidance
2
Fuel system, gasoline
2
Hydraulic brakes
2
Visibility
2
Equipment
1
Seat belts
1
Seats
1
Show 16 more Show less
Crash-flagged

16

Fire-flagged

0

Injury reports

9

Death reports

0

Complaints filed per year

1201222013372014332015622016472017262018272019172020720214202232023220242202522026
Excerpts from recent NHTSA complaint filings
  • "Purchased aftermarket headlight assembly via Amazon. Wiring harness overheats during normal use, causing connector damage/melting. This is the third unit with an identical defect within one month — seller/manufacturer…"
    Exterior lighting · filed 2026-09-03
  • "I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my…"
    Unknown or other · filed 2026-08-18
  • "I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right…"
    Steering, Air bags · filed 2025-07-17
  • "The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making…"
    Visibility · filed 2025-01-23
  • "Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on."
    Unknown or other, Forward collision avoidance · filed 2024-09-15

NHTSA crash ratings

Version Overall Front Side Rollover
2013 Chevrolet Impala 4 DR FWD 4 stars 4 stars 4 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Impala 3.6L, 6-cyl Automatic 6-speed Front-wheel drive 18 28 22 MPG $2950
Impala 3.6L, 6-cyl Automatic 6-speed Front-wheel drive 18 29 22 MPG $2950

Specs and fitment

9th generation, 2012–2013
Body styles Sedan
Oil 5W-30 (3.6L V6) , 6 qt capacity
Tire size 225/60R16 to 235/50R18 (trim-dependent)

Known issues for this generation

Recall 11V-398 covers certain 2012 Chevrolet Impala vehicles: the upper power steering hose may be misrouted near the catalytic converter so heat can melt the hose and spill fluid onto the converter, creating an engine-compartment fire risk; dealers inspect routing and repair as needed. Recall 14V-355 covers certain 2006-2014 Impala vehicles among other GM models: ignition key rotation torque may allow the key to move out of Run, which can cut engine power and prevent air bag deployment in a crash; dealers install key-ring inserts or covers. The published unit count for 14V-355 is shared across multiple GM nameplates.

Compare

Previous year 2012 Chevrolet Impala Next year 2014 Chevrolet Impala See every Chevrolet Impala model year →

Frequently asked questions

Is the 2013 Chevrolet Impala reliable?

The 2013 Chevrolet Impala has 272 complaints with NHTSA after 14 years, or 24 per year. That is more complaints per year than most Impala years here — over the median of the other years, which is 12. NHTSA has 1 recall on file, including Ignition.

What are common problems with a 2013 Chevrolet Impala?

The complaints owners file most often name Electronic stability control (ESC) (108 of 272), then Electrical system (52) and Service brakes (51). Those filings include 16 that report a crash and 9 that report an injury.

Is the 2013 Chevrolet Impala more reliable than the years next to it?

The 2012 Impala has 258 complaints, 28 per year, and the 2014 has 636 complaints, 44 per year. The 2013 has fewer complaints per year than the 2012. The 2013 has fewer complaints per year than the 2014.

Has the 2013 Chevrolet Impala been recalled?

The 2013 Chevrolet Impala has 1 recall on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2013 Chevrolet Impala?

Owners have filed 272 complaints about the 2013 Chevrolet Impala with NHTSA.

What mpg does a 2013 Chevrolet Impala get?

EPA-rated combined fuel economy for the 2013 Chevrolet Impala is 22 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What generation is the 2016 Chevrolet Impala?

10th generation (2014-2020).

What oil does a 10th-generation Chevrolet Impala take?

US manuals for 2014-2020 list 5W-20 for the 3.6L V6 and 0W-20 for the 2.5L four-cylinder where equipped.

What tire sizes does a Chevrolet Impala use?

Ninth-gen fits often run 225/60R16 to 235/50R18; tenth-gen trims commonly use 235/50R18 to 245/40R20.