Reliable Auto DB

2020 Cadillac XT4 reliability

Is it reliable?

Owners have filed 17 complaints with NHTSA about the 2020 Cadillac XT4 over 7 years — 1 per year. That is more complaints per year than most XT4 years here — over the median of the other years, which is 1. NHTSA has 5 recalls on file, including Camera, Critical fasteners, and Tires.

2019 Cadillac XT4
Photo by User 3204, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

17

Per year

1

Recalls

5

Years on the road

7

What owners report

The complaints owners file most often name Engine (4 of 17), then Forward collision avoidance (3) and Service brakes (3). The most filings arrived in 2025 (8 of 17). Those filings include 1 that reports a fire.

Next to 2019 and 2021

The 2019 XT4 has 20 complaints, 1 per year, and the 2021 has 12 complaints, 1 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Cadillac XT4. How we count. Data as of .

Recalls (5)

Recall back-over prevention, sensing system, camera 2022-11-23 · NHTSA campaign 22V868000
Summary General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Remedy Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Recall seat belts, critical fasteners 2021-08-20 · NHTSA campaign 21V649000
Summary General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Remedy Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Recall Tires 2021-02-25 · NHTSA campaign 21V115000
Summary General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Remedy GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Recall powertrain, automatic transmission 2020-10-29 · NHTSA campaign 20V668000
Summary General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Remedy GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Recall Service brakes 2020-09-24 · NHTSA campaign 20V588000
Summary General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Remedy GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Complaints by component (17 total)

Engine
4
Forward collision avoidance
3
Service brakes
3
Electrical system
2
Hydraulic brakes
2
Suspension
2
Air bags
1
Back-over prevention
1
Fuel system, gasoline
1
Lane departure
1
Powertrain
1
Speed control
1
Steering
1
Tires
1
Visibility and wipers
1
Show 7 more Show less
Crash-flagged

0

Fire-flagged

1

Injury reports

0

Death reports

0

Complaints filed per year

220202202212023320248202512026
Excerpts from recent NHTSA complaint filings
  • "Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on"
    Unknown or other, Service brakes · filed 2026-07-06
  • "The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the…"
    Fuel system, gasoline, Engine · filed 2025-11-25
  • "Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of…"
    Electrical system, Visibility and wipers · filed 2025-09-30
  • "MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH"
    Suspension, Service brakes, Forward collision avoidance · filed 2025-05-18
  • "I was in slow traffic and my check engine light came on then the parking brake engaged. My car stopped and I could not disengage the parking brake so the car could shift gears. I turned my car off for several minutes.…"
    Powertrain · filed 2025-03-27

NHTSA crash ratings

Version Overall Front Side Rollover
2020 Cadillac XT4 SUV AWD Not rated 4 stars Not rated 4 stars
2020 Cadillac XT4 SUV FWD Not rated 4 stars Not rated 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
XT4 all-wheel drive 2L, 4-cyl Automatic (9-speed) All-wheel drive 22 29 24 MPG $3300
XT4 front-wheel drive 2L, 4-cyl Automatic (9-speed) Front-wheel drive 24 30 26 MPG $3050

Specs and fitment

First generation, 2019–present
Body styles SUV
Oil 0W-20 full synthetic (2.0L turbo) , 4.5 qt capacity
Tire size 235/60R18

Known issues for this generation

Recall 21V649000 covers certain 2019-2021 Cadillac XT4 vehicles (with 2016-2021 Chevrolet Malibu) whose rear seat belt retractors may be improperly secured with loose or missing fasteners; dealers inspect and tighten the retractors as needed. Recall 20V668000 covers certain 2019-2020 XT4 vehicles among a large multi-model start/stop accumulator campaign where the endcap may have missing bolts, which can lead to a transmission oil leak and loss of propulsion; dealers inspect and replace the accumulator if bolts are missing. Recall 22V868000 covers certain 2019-2020 XT4 vehicles with optional Surround Vision whose video processing module may lose communication with the rearview camera; dealers update VPM software or replace the VPM. Recall 20V588000 covers certain 2020 XT4 vehicles (with Corvette, CT4, CT5, Trailblazer, and Encore GX) for electronic brake-boost sensor contamination that can interrupt communication and lose brake-boost assist; dealers replace the electronic brake boost module.

Compare

Previous year 2019 Cadillac XT4 Next year 2021 Cadillac XT4 See every Cadillac XT4 model year →

Frequently asked questions

Is the 2020 Cadillac XT4 reliable?

Owners have filed 17 complaints with NHTSA about the 2020 Cadillac XT4 over 7 years — 1 per year. That is more complaints per year than most XT4 years here — over the median of the other years, which is 1. NHTSA has 5 recalls on file, including Camera, Critical fasteners, and Tires.

What are common problems with a 2020 Cadillac XT4?

The complaints owners file most often name Engine (4 of 17), then Forward collision avoidance (3) and Service brakes (3). The most filings arrived in 2025 (8 of 17). Those filings include 1 that reports a fire.

Is the 2020 Cadillac XT4 more reliable than the years next to it?

The 2019 XT4 has 20 complaints, 1 per year, and the 2021 has 12 complaints, 1 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Cadillac XT4 been recalled?

The 2020 Cadillac XT4 has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Cadillac XT4?

Owners have filed 17 complaints about the 2020 Cadillac XT4 with NHTSA.

What mpg does a 2020 Cadillac XT4 get?

EPA-rated combined fuel economy for the 2020 Cadillac XT4 is 25 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Cadillac XT4 take?

0W-20 full synthetic for the 2.0L turbo; capacity about 4.5 qt—confirm in the owner’s manual.

Is there a seat belt recall on the Cadillac XT4?

Recall 21V649000 covers certain 2019-2021 XT4 vehicles (with 2016-2021 Malibu) for rear seat belt retractors that may be loose or missing fasteners.