2020 Cadillac XT5 reliability

Is it reliable?

NHTSA's file on the 2020 Cadillac XT5 holds 23 complaints after 7 years, a rate of 2 per year. That is fewer complaints per year than most XT5 years here — under the median of the other years, which is 4. NHTSA has 5 recalls on file, including Camera, Tires, and Fuel pump.

2017 Cadillac XT5 — Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Powertrain (7 of 23), then Steering (6) and Engine (4).

Next to 2019 and 2021

The 2019 XT5 has 32 complaints, 4 per year, and the 2021 has 6 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Cadillac XT5. How we count. Data as of 2026-10-16.

Recalls (5)

Recall back-over prevention, sensing system, camera 2022-09-22 · NHTSA campaign 22V709000

Summary General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Remedy Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Recall Tires 2021-02-25 · NHTSA campaign 21V115000

Summary General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Remedy GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Recall Tires 2020-11-05 · NHTSA campaign 20V684000

Summary General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Remedy GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

Recall Fuel pump 2020-10-15 · NHTSA campaign 20V639000

Summary General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

Remedy GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

Recall air bags, side and window, curtain, inflator 2020-07-30 · NHTSA campaign 20V446000

Summary General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Remedy GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Complaints by component (23 total)

Powertrain

Steering

Engine

Back-over prevention

Electrical system

Service brakes

Speed control

Engine and engine cooling

Exterior lighting

Forward collision avoidance

Fuel and propulsion system

Seat belts

Structure

Visibility and wipers

Show 6 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"A recall (NHTSA 22V70900)was issued Sep 22 2022 on Cadillac XT5 2020-2021. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.…"
Back-over prevention · filed 2026-09-22
"On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and…"
Powertrain, Engine · filed 2026-07-16
"The contact owns a 2020 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted into different gears. The Check Engine warning light was illuminated. The…"
Engine and engine cooling, Powertrain · filed 2026-06-09
"Odometer Fraud. The contact purchased a 2020 Cadillac XT5. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was…"
Electrical system · filed 2026-04-28
"The radiator had a leak that required replacement in my 2020 Cadillac XT5. The car only had 30,000 miles. Because of that GM replaced the radiator for $600 instead of the standard cost of $2,000. This is the 3rd…"
Powertrain, Unknown or other · filed 2026-03-03

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2020 Cadillac XT5 SUV AWD	5 stars	5 stars	5 stars	4 stars
2020 Cadillac XT5 SUV FWD	5 stars	5 stars	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
XT5 all-wheel drive	3.6L, 6-cyl	Automatic (9-speed)	All-wheel drive	18	25	20 MPG	$3250
XT5 all-wheel drive	2L, 4-cyl	Automatic (9-speed)	All-wheel drive	21	26	23 MPG	$3450
XT5 front-wheel drive	2L, 4-cyl	Automatic (9-speed)	Front-wheel drive	21	28	24 MPG	$3300
XT5 front-wheel drive	3.6L, 6-cyl	Automatic (9-speed)	Front-wheel drive	18	26	21 MPG	$3100

Specs and fitment

First generation, 2017–present

Body styles SUV

Oil 5W-30 full synthetic (2.0L turbo or 3.6L V6) , 6 qt capacity

Tire size 235/65R18 (base), 235/55R20 (Premium Luxury)

Known issues for this generation

Recall 20V-639 covers certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles: the fuel pump jet nozzle may have a plastic burr that can cause fuel pump failure. Dealers replace the fuel pump module.

Compare

Previous year 2019 Cadillac XT5 Next year 2021 Cadillac XT5 See every Cadillac XT5 model year →

Frequently asked questions

Is the 2020 Cadillac XT5 reliable?

What are common problems with a 2020 Cadillac XT5?

The complaints owners file most often name Powertrain (7 of 23), then Steering (6) and Engine (4).

Is the 2020 Cadillac XT5 more reliable than the years next to it?

The 2019 XT5 has 32 complaints, 4 per year, and the 2021 has 6 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Cadillac XT5 been recalled?

The 2020 Cadillac XT5 has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Cadillac XT5?

Owners have filed 23 complaints about the 2020 Cadillac XT5 with NHTSA.

What mpg does a 2020 Cadillac XT5 get?

EPA-rated combined fuel economy for the 2020 Cadillac XT5 is 22 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Cadillac XT5 take?

5W-30 full synthetic for the 2.0L turbo or 3.6L V6; capacity is about 6 quarts with filter.

What does recall 20V-639 cover on the XT5?

Certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles—see the NHTSA campaign summary for the defect and remedy.

What tire sizes does the XT5 use?

235/65R18 base; 235/55R20 on Premium Luxury.