2016 Volkswagen Eos reliability

Is it reliable?

NHTSA's file on the 2016 Volkswagen Eos holds 4 complaints after 11 years, a rate of 0 per year. That is fewer complaints per year than most Eos years here — under the median of the other years, which is 1. NHTSA has 2 recalls on file, including Inflator and Unknown or other.

2012 Volkswagen Eos
Photo by Michael Gil from Calgary, AB, Canada, resized from the original. Wikimedia Commons CC BY 2.0
Complaints

4

Per year

0

Recalls

2

Years on the road

11

What owners report

The complaints owners file most often name Electrical system (3 of 4), then Engine (1) and Powertrain (1). Those filings include 1 that reports a fire.

Next to 2015

The 2015 Eos has 3 complaints, 0 per year. The 2016 has about the same number of complaints per year as the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2016 Volkswagen Eos. How we count. Data as of .

Recalls (2)

Recall air bags, frontal, driver side, inflator 2019-01-11 · NHTSA campaign 19V014000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Recall Unknown or other 2018-05-16 · NHTSA campaign 18V329000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Complaints by component (4 total)

Electrical system
3
Engine
1
Powertrain
1
Seats
1
Crash-flagged

0

Fire-flagged

1

Injury reports

0

Death reports

0

Complaints filed per year

120221202322024
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after…"
    Electrical system · filed 2024-08-30
  • "My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared…"
    Electrical system, Seats · filed 2024-01-20
  • "Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine."
    Engine · filed 2023-08-22
  • "On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow,…"
    Powertrain, Electrical system · filed 2022-11-17

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Eos 2L, 4-cyl Automatic (AM-S6) Front-wheel drive 22 30 25 MPG $3200

Specs and fitment

First generation (1F), 2012–2016
Body styles Convertible
Oil 5W-40 or 5W-30 , 4.9 qt capacity
Tire size 235/45R17 or 235/40R18 (trim-dependent)

Known issues for this generation

Recall 18V-148 covers certain 2010-2014 Eos vehicles among other Volkswagen models: upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. The multi-model campaign lists 363,713 vehicles; dealers replace the driver's frontal air-bag inflator. Related Takata campaigns 16V-078 and 19V-014 also name certain Eos model years. Recall 18V-329 covers certain 2012-2016 Eos vehicles among other VW models for a separate air-bag/inflator population.

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Frequently asked questions

Is the 2016 Volkswagen Eos reliable?

NHTSA's file on the 2016 Volkswagen Eos holds 4 complaints after 11 years, a rate of 0 per year. That is fewer complaints per year than most Eos years here — under the median of the other years, which is 1. NHTSA has 2 recalls on file, including Inflator and Unknown or other.

What are common problems with a 2016 Volkswagen Eos?

The complaints owners file most often name Electrical system (3 of 4), then Engine (1) and Powertrain (1). Those filings include 1 that reports a fire.

Is the 2016 Volkswagen Eos more reliable than the years next to it?

The 2015 Eos has 3 complaints, 0 per year. The 2016 has about the same number of complaints per year as the 2015.

Has the 2016 Volkswagen Eos been recalled?

The 2016 Volkswagen Eos has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2016 Volkswagen Eos?

Owners have filed 4 complaints about the 2016 Volkswagen Eos with NHTSA.

What mpg does a 2016 Volkswagen Eos get?

EPA-rated combined fuel economy for the 2016 Volkswagen Eos is 25 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Volkswagen Eos use?

Common fills are 5W-40 or 5W-30 meeting VW specs; capacity is about 4.9 qt with filter on typical gasoline engines—confirm the manual.

What tire sizes does a Volkswagen Eos use?

OEM tire sizes commonly include 235/45R17 and 235/40R18 depending on wheel package.

What air-bag inflator recall covers certain Eos models?

Recall 18V-148 covers certain 2010-2014 Eos vehicles among other Volkswagen models for a driver's frontal air-bag inflator that may rupture with excessive internal pressure.