2013 Volkswagen Eos reliability

Is it reliable?

NHTSA's file on the 2013 Volkswagen Eos holds 26 complaints after 14 years, a rate of 0 per year. That is fewer complaints per year than most Eos years here — under the median of the other years, which is 1. NHTSA has 4 recalls on file, including Unknown or other, Inflator, and Frontal.

2012 Volkswagen Eos
Photo by Michael Gil from Calgary, AB, Canada, resized from the original. Wikimedia Commons CC BY 2.0
Complaints

26

Per year

0

Recalls

4

Years on the road

14

What owners report

The complaints owners file most often name Air bags (19 of 26), then Electrical system (4) and Engine (3). Those filings include 1 that reports a fire and 1 that reports an injury.

Next to 2012 and 2014

The 2012 Eos has 94 complaints, 1 per year, and the 2014 has 40 complaints, 5 per year. The 2013 has fewer complaints per year than the 2012. The 2013 has fewer complaints per year than the 2014.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2013 Volkswagen Eos. How we count. Data as of .

Recalls (4)

Recall Unknown or other 2018-05-16 · NHTSA campaign 18V329000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Recall air bags, frontal, driver side, inflator 2018-03-06 · NHTSA campaign 18V148000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Recall air bags, frontal, driver side, inflator 2016-02-10 · NHTSA campaign 16V078000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Recall air bags, frontal 2015-08-04 · NHTSA campaign 15V483000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Remedy Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Complaints by component (26 total)

Air bags
19
Electrical system
4
Engine
3
Powertrain
1
Steering
1
Suspension
1
Crash-flagged

0

Fire-flagged

1

Injury reports

1

Death reports

0

Complaints filed per year

6201682017620181201922020120211202212023
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced.…"
    Electrical system, Air bags · filed 2023-05-12
  • "I pressed the steering wheel to activate the HORN. The HORN did not work. My VW dealer (Valenti VW, Watertown, CT) after 1.5 hours determined the the spring on the steering wheel that activates the horn and possibly the…"
    Steering · filed 2022-01-08
  • "The contact owns a 2013 Volkswagen Eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the…"
    Electrical system · filed 2021-06-30
  • "IN NORMAL DRIVING, I TURNED STEERING WHEEL TO PULL INTO A PARKING SPACE AND THERE WAS A SNAP IN THE STEERING WHEEL. THIS SOUND WAS THE ELECTRICAL CONNECTION TO THE STEERING WHEEL BREAKING AWAY. I LOST KEY FUNCTIONS FROM…"
    Electrical system, Air bags, Unknown or other · filed 2020-12-07
  • "THE SUNROOF STARTED FALLING APART WHEN MY CAR WAS A PROXIMITY 45000 MILES, AND I REPORTED, AND CALL TO VW CUSTOMERS SERVICE ROR SEVERAL TIMES FIX THE PROBLEM, AND THEY DENY TO DO THIS. FINALLY. I HAD TO DO ONOT MY OWN,…"
    Unknown or other · filed 2020-02-06

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Eos 2L, 4-cyl Automatic (AM-S6) Front-wheel drive 22 30 25 MPG $3200

Specs and fitment

First generation (1F), 2012–2016
Body styles Convertible
Oil 5W-40 or 5W-30 , 4.9 qt capacity
Tire size 235/45R17 or 235/40R18 (trim-dependent)

Known issues for this generation

Recall 18V-148 covers certain 2010-2014 Eos vehicles among other Volkswagen models: upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. The multi-model campaign lists 363,713 vehicles; dealers replace the driver's frontal air-bag inflator. Related Takata campaigns 16V-078 and 19V-014 also name certain Eos model years. Recall 18V-329 covers certain 2012-2016 Eos vehicles among other VW models for a separate air-bag/inflator population.

Compare

Frequently asked questions

Is the 2013 Volkswagen Eos reliable?

NHTSA's file on the 2013 Volkswagen Eos holds 26 complaints after 14 years, a rate of 0 per year. That is fewer complaints per year than most Eos years here — under the median of the other years, which is 1. NHTSA has 4 recalls on file, including Unknown or other, Inflator, and Frontal.

What are common problems with a 2013 Volkswagen Eos?

The complaints owners file most often name Air bags (19 of 26), then Electrical system (4) and Engine (3). Those filings include 1 that reports a fire and 1 that reports an injury.

Is the 2013 Volkswagen Eos more reliable than the years next to it?

The 2012 Eos has 94 complaints, 1 per year, and the 2014 has 40 complaints, 5 per year. The 2013 has fewer complaints per year than the 2012. The 2013 has fewer complaints per year than the 2014.

Has the 2013 Volkswagen Eos been recalled?

The 2013 Volkswagen Eos has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2013 Volkswagen Eos?

Owners have filed 26 complaints about the 2013 Volkswagen Eos with NHTSA.

What mpg does a 2013 Volkswagen Eos get?

EPA-rated combined fuel economy for the 2013 Volkswagen Eos is 25 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Volkswagen Eos use?

Common fills are 5W-40 or 5W-30 meeting VW specs; capacity is about 4.9 qt with filter on typical gasoline engines—confirm the manual.

What tire sizes does a Volkswagen Eos use?

OEM tire sizes commonly include 235/45R17 and 235/40R18 depending on wheel package.

What air-bag inflator recall covers certain Eos models?

Recall 18V-148 covers certain 2010-2014 Eos vehicles among other Volkswagen models for a driver's frontal air-bag inflator that may rupture with excessive internal pressure.