Reliable Auto DB

2024 Ram 3500 reliability

Is it reliable?

Owners have filed 44 complaints with NHTSA about the 2024 Ram 3500 over 3 years — 15 per year. That is fewer complaints per year than most 3500 years here — under the median of the other years, which is 18. NHTSA has 2 recalls on file, including Clockspring and Steering control module.

2012 Ram 3500
Photo by MercurySable99, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

44

Per year

15

Recalls

2

Years on the road

3

What owners report

The complaints owners file most often name Electrical system (11 of 44), then Service brakes (11) and Engine (6). The most filings arrived in 2026 (21 of 44). Those filings include 5 that report a crash, 1 that reports a fire, and 4 that report an injury.

Next to 2023 and 2025

The 2023 3500 has 17 complaints, 4 per year, and the 2025 has 42 complaints, 21 per year. The 2024 has more complaints per year than the 2023.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Ram 3500. How we count. Data as of .

Recalls (2)

Recall air bags, frontal, clockspring 2024-03-14 · NHTSA campaign 24V199000
Summary Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall steering, steering control module 2023-11-28 · NHTSA campaign 23V799000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Complaints by component (44 total)

Electrical system
11
Service brakes
11
Engine
6
Powertrain
6
Air bags
5
Exterior lighting
3
Suspension
3
Tires
3
Fuel and propulsion system
2
Speed control
2
Steering
2
Back-over prevention
1
Diesel fuel system
1
Forward collision avoidance
1
Structure
1
Trailer hitch
1
Visibility
1
Wheels
1
Show 10 more Show less
Crash-flagged

5

Fire-flagged

1

Injury reports

4

Death reports

0

Complaints filed per year

82024152025212026
Excerpts from recent NHTSA complaint filings
  • "The truck has a CEL P2459. The unit was taken back to the dealer on June 15, 2026, and they diagnosed an aftermarket air cleaner and regeneration. The CEL continued to display P2459, and I returned the truck to the…"
    Engine · filed 2026-09-24
  • "The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the…"
    Speed control · filed 2026-09-09
  • "towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel"
    Electrical system, Service brakes · filed 2026-09-08
  • "See attached document for complaint."
    Suspension · filed 2026-08-20
  • "The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't…"
    Suspension · filed 2026-07-20

Specs and fitment

Fifth-generation HD, 2019–present
Body styles Pickup
Oil Diesel oil per Cummins CES / API CK-4 (see manual by climate) , 12 qt capacity
Tire size 275/70R18, 285/60R20 (SRW); 235/80R17 (DRW)

Known issues for this generation

2019–2020 Ram 3500 (and sibling 2500/4500/5500) trucks with the 6.7L Cummins are covered by NHTSA campaign 21V-880 (FCA Y78): the Bosch CP4.2 high-pressure fuel pump may fail prematurely, send metal debris through the fuel system, and cause fuel starvation or loss of motive power. The remedy inspects/replaces the HPFP (dealers move affected trucks to a more durable CP3-style pump arrangement) and cleans contaminated fuel systems as needed. Later fifth-gen years leave that CP4 window; still verify 21V-880 completion on any 2019–2020 VIN and watch open emissions and software campaigns that continue on current HD trucks.

Compare

Previous year 2023 Ram 3500 Next year 2025 Ram 3500 See every Ram 3500 model year →

Frequently asked questions

Is the 2024 Ram 3500 reliable?

Owners have filed 44 complaints with NHTSA about the 2024 Ram 3500 over 3 years — 15 per year. That is fewer complaints per year than most 3500 years here — under the median of the other years, which is 18. NHTSA has 2 recalls on file, including Clockspring and Steering control module.

What are common problems with a 2024 Ram 3500?

The complaints owners file most often name Electrical system (11 of 44), then Service brakes (11) and Engine (6). The most filings arrived in 2026 (21 of 44). Those filings include 5 that report a crash, 1 that reports a fire, and 4 that report an injury.

Is the 2024 Ram 3500 more reliable than the years next to it?

The 2023 3500 has 17 complaints, 4 per year, and the 2025 has 42 complaints, 21 per year. The 2024 has more complaints per year than the 2023.

Has the 2024 Ram 3500 been recalled?

The 2024 Ram 3500 has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2024 Ram 3500?

Owners have filed 44 complaints about the 2024 Ram 3500 with NHTSA.

What oil does a Ram 3500 Cummins take?

Diesel oil per Cummins CES / API CK-4 (see manual by climate)

What does NHTSA recall 21V-880 cover on the Ram 3500?

2019–2020 Ram 3500 (and sibling 2500/4500/5500) trucks with the 6.7L Cummins are covered by NHTSA campaign 21V-880 (FCA Y78): the Bosch CP4.2 high-pressure fuel pump may fail prematurely, send metal debris through the fuel system, and cause fuel starvation or loss of motive…

What generation is the 2013 Ram 3500?

Fourth-generation HD (2012-2018).