Reliable Auto DB

2023 Ram 3500 reliability

Is it reliable?

The 2023 Ram 3500 has 17 complaints with NHTSA after 4 years, or 4 per year. That is fewer complaints per year than most 3500 years here — under the median of the other years, which is 18. NHTSA has 5 recalls on file, including Automatic transmission, Clockspring, and Steering control module.

2012 Ram 3500
Photo by MercurySable99, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

17

Per year

4

Recalls

5

Years on the road

4

What owners report

The complaints owners file most often name Electrical system (3 of 17), then Engine (3) and Exterior lighting (3).

Next to 2022 and 2024

The 2022 3500 has 189 complaints, 50 per year, and the 2024 has 44 complaints, 15 per year. The 2023 has fewer complaints per year than the 2022. The 2023 has fewer complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Ram 3500. How we count. Data as of .

Recalls (5)

Recall powertrain, automatic transmission 2024-06-06 · NHTSA campaign 24V413000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Remedy Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
Recall air bags, frontal, clockspring 2024-03-14 · NHTSA campaign 24V199000
Summary Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall steering, steering control module 2023-11-28 · NHTSA campaign 23V799000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Recall back-over prevention, display 2023-09-28 · NHTSA campaign 23V654000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Recall electrical system, wiring, relays and solenoids 2023-02-09 · NHTSA campaign 23V060000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Complaints by component (17 total)

Electrical system
3
Engine
3
Exterior lighting
3
Seat belts
2
Air bags
1
Engine and engine cooling
1
Equipment
1
Fuel system, gasoline
1
Latches, locks, and linkages
1
Parking brake
1
Powertrain
1
Steering
1
Suspension
1
Tires
1
Visibility and wipers
1
Wheels
1
Show 8 more Show less
Crash-flagged

0

Fire-flagged

0

Injury reports

0

Death reports

0

Complaints filed per year

620236202452026
Excerpts from recent NHTSA complaint filings
  • "Nexen Roadian HTX RH5 LT235/80R17E 120R/117/R At approximately 70 mph, I experienced a severe vibration in the steering wheel. Shortly thereafter, the tread separated from the carcass sending pieces of rubber flying. I…"
    Tires · filed 2026-07-16
  • "The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. Also in that…"
    Seat belts · filed 2026-07-14
  • "The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was…"
    Electrical system, Air bags, Engine · filed 2026-06-25
  • "This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is…"
    Exterior lighting · filed 2026-06-10
  • "The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact…"
    Engine and engine cooling · filed 2026-02-04

Specs and fitment

Fifth-generation HD, 2019–present
Body styles Pickup
Oil Diesel oil per Cummins CES / API CK-4 (see manual by climate) , 12 qt capacity
Tire size 275/70R18, 285/60R20 (SRW); 235/80R17 (DRW)

Known issues for this generation

2019–2020 Ram 3500 (and sibling 2500/4500/5500) trucks with the 6.7L Cummins are covered by NHTSA campaign 21V-880 (FCA Y78): the Bosch CP4.2 high-pressure fuel pump may fail prematurely, send metal debris through the fuel system, and cause fuel starvation or loss of motive power. The remedy inspects/replaces the HPFP (dealers move affected trucks to a more durable CP3-style pump arrangement) and cleans contaminated fuel systems as needed. Later fifth-gen years leave that CP4 window; still verify 21V-880 completion on any 2019–2020 VIN and watch open emissions and software campaigns that continue on current HD trucks.

Compare

Previous year 2022 Ram 3500 Next year 2024 Ram 3500 See every Ram 3500 model year →

Frequently asked questions

Is the 2023 Ram 3500 reliable?

The 2023 Ram 3500 has 17 complaints with NHTSA after 4 years, or 4 per year. That is fewer complaints per year than most 3500 years here — under the median of the other years, which is 18. NHTSA has 5 recalls on file, including Automatic transmission, Clockspring, and Steering control module.

What are common problems with a 2023 Ram 3500?

The complaints owners file most often name Electrical system (3 of 17), then Engine (3) and Exterior lighting (3).

Is the 2023 Ram 3500 more reliable than the years next to it?

The 2022 3500 has 189 complaints, 50 per year, and the 2024 has 44 complaints, 15 per year. The 2023 has fewer complaints per year than the 2022. The 2023 has fewer complaints per year than the 2024.

Has the 2023 Ram 3500 been recalled?

The 2023 Ram 3500 has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Ram 3500?

Owners have filed 17 complaints about the 2023 Ram 3500 with NHTSA.

What oil does a Ram 3500 Cummins take?

Diesel oil per Cummins CES / API CK-4 (see manual by climate)

What does NHTSA recall 21V-880 cover on the Ram 3500?

2019–2020 Ram 3500 (and sibling 2500/4500/5500) trucks with the 6.7L Cummins are covered by NHTSA campaign 21V-880 (FCA Y78): the Bosch CP4.2 high-pressure fuel pump may fail prematurely, send metal debris through the fuel system, and cause fuel starvation or loss of motive…

What generation is the 2013 Ram 3500?

Fourth-generation HD (2012-2018).