2024 Kia Soul reliability
NHTSA's file on the 2024 Kia Soul holds 29 complaints after 3 years, a rate of 10 per year. That is fewer complaints per year than most Soul years here — under the median of the other years, which is 16. NHTSA has no recalls on file for this model year.
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The complaints owners file most often name Electrical system (9 of 29), then Engine (4) and Forward collision avoidance (3). The most filings arrived in 2025 (12 of 29). Those filings include 1 that reports a fire.
The 2023 Soul has 51 complaints, 14 per year, and the 2025 has 12 complaints, 6 per year. The 2024 has fewer complaints per year than the 2023.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Kia Soul. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (29 total)
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Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the…"
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"The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve…"
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"Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely…"
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"The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely…"
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"Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning."
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2024 Kia Soul SUV FWD | 4 stars | 4 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Fuel economy
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Soul | 2L, 4-cyl | Automatic (variable gear ratios) | Front-wheel drive | 27 | 33 | 30 MPG | $2150 |
| Soul Eco dynamics | 2L, 4-cyl | Automatic (variable gear ratios) | Front-wheel drive | 29 | 35 | 31 MPG | $2100 |
Specs and fitment
Known issues for this generation
NHTSA campaign 21V259000. Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage. A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire. Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
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Frequently asked questions
Is the 2024 Kia Soul reliable?
NHTSA's file on the 2024 Kia Soul holds 29 complaints after 3 years, a rate of 10 per year. That is fewer complaints per year than most Soul years here — under the median of the other years, which is 16. NHTSA has no recalls on file for this model year.
What are common problems with a 2024 Kia Soul?
The complaints owners file most often name Electrical system (9 of 29), then Engine (4) and Forward collision avoidance (3). The most filings arrived in 2025 (12 of 29). Those filings include 1 that reports a fire.
Is the 2024 Kia Soul more reliable than the years next to it?
The 2023 Soul has 51 complaints, 14 per year, and the 2025 has 12 complaints, 6 per year. The 2024 has fewer complaints per year than the 2023.
Has the 2024 Kia Soul been recalled?
NHTSA has no recalls on file for the 2024 Kia Soul.
How many complaints have owners filed about the 2024 Kia Soul?
Owners have filed 29 complaints about the 2024 Kia Soul with NHTSA.
What mpg does a 2024 Kia Soul get?
EPA-rated combined fuel economy for the 2024 Kia Soul is 30.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
What oil does a Soul take?
5W-20 or 0W-20 (1.6L and 2.0L)
What does NHTSA recall 19V-120 cover on the Kia Soul?
NHTSA campaign 19V120000.
What generation is the 2013 Kia Soul?
2nd generation (PS) (2012-2019).