2015 Kia Soul reliability
NHTSA's file on the 2015 Kia Soul holds 904 complaints after 12 years, a rate of 22 per year. That is more complaints per year than most Soul years here — over the median of the other years, which is 14. NHTSA has 4 recalls on file, including Engine, Steering, and Accelerator pedal.
904
22
4
12
The complaints owners file most often name Engine (629 of 904), then Electrical system (76) and Fuel and propulsion system (76). Those filings include 36 that report a crash, 83 that report a fire, 23 that report an injury, and 1 that reports a death.
The 2014 Soul has 902 complaints, 24 per year, and the 2016 has 819 complaints, 13 per year. The 2015 has about the same number of complaints per year as the 2014. The 2015 has more complaints per year than the 2016.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2015 Kia Soul. How we count. Data as of .
Recalls (4)
Complaints by component (904 total)
Show 16 more Show less
36
83
23
1
Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"Seatbelt on front passenger side locked up and continued to tighten until passenger had to release. Then seatbelt never returned to function. It locked up completely."
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"The contact owned a 2015 Kia Soul. The contact stated that while driving approximately 40 MPH, there was smoke coming from the exhaust, with an abnormally loud popping sound coming from the vehicle. The vehicle was…"
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"Dealer refusing to honor open recall remedy for SC200 / NHTSA 20V750000 on 2015 Kia Soul VIN [XXX], approx 100k miles. Recall shows "no unrepaired recall found" on NHTSA VIN lookup, but KSDS update and engine bearing…"
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"Please see attached documents. I have also put them in the US mail. One to KIA: Kia Customer Care Center, Kia Motors America, Inc., P.O. Box 52410, Irvine, CA, 92619-2410 and one to the National Highway Traffic Safety…"
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"The contact owns a 2015 Kia Soul. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); the dealer informed the contact…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2015 Kia Soul Ev SUV FWD | Not rated | Not rated | Not rated | Not rated |
| 2015 Kia Soul SUV FWD | 5 stars | 5 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Fuel economy
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Soul | 1.6L, 4-cyl | Manual 6-speed | Front-wheel drive | 24 | 30 | 26 MPG | $2500 |
| Soul | 1.6L, 4-cyl | Automatic (6-speed) | Front-wheel drive | 24 | 30 | 26 MPG | $2500 |
| Soul | 2L, 4-cyl | Automatic (6-speed) | Front-wheel drive | 23 | 30 | 26 MPG | $2500 |
| Soul ECO dynamics | 2L, 4-cyl | Automatic (6-speed) | Front-wheel drive | 24 | 30 | 26 MPG | $2500 |
| Soul Electric | — | Automatic (1-speed) | Front-wheel drive | 120 | 92 | 105 MPG / 93 mi range | $700 |
Specs and fitment
Known issues for this generation
NHTSA campaign 19V120000. Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
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Frequently asked questions
Is the 2015 Kia Soul reliable?
NHTSA's file on the 2015 Kia Soul holds 904 complaints after 12 years, a rate of 22 per year. That is more complaints per year than most Soul years here — over the median of the other years, which is 14. NHTSA has 4 recalls on file, including Engine, Steering, and Accelerator pedal.
What are common problems with a 2015 Kia Soul?
The complaints owners file most often name Engine (629 of 904), then Electrical system (76) and Fuel and propulsion system (76). Those filings include 36 that report a crash, 83 that report a fire, 23 that report an injury, and 1 that reports a death.
Is the 2015 Kia Soul more reliable than the years next to it?
The 2014 Soul has 902 complaints, 24 per year, and the 2016 has 819 complaints, 13 per year. The 2015 has about the same number of complaints per year as the 2014. The 2015 has more complaints per year than the 2016.
Has the 2015 Kia Soul been recalled?
The 2015 Kia Soul has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.
How many complaints have owners filed about the 2015 Kia Soul?
Owners have filed 904 complaints about the 2015 Kia Soul with NHTSA.
What mpg does a 2015 Kia Soul get?
EPA-rated combined fuel economy for the 2015 Kia Soul is 41.8 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
What oil does a Soul take?
5W-20 or 0W-20 (1.6L and 2.0L)
What does NHTSA recall 19V-120 cover on the Kia Soul?
NHTSA campaign 19V120000.
What generation is the 2013 Kia Soul?
2nd generation (PS) (2012-2019).