2014 Kia Soul reliability

Is it reliable?

Owners have filed 902 complaints with NHTSA about the 2014 Kia Soul over 13 years — 24 per year. That is more complaints per year than most Soul years here — over the median of the other years, which is 14. NHTSA has 5 recalls on file, including Frontal, Engine, and Steering.

2012 Kia Soul
Photo by DieselFordMondeo, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

902

Per year

24

Recalls

5

Years on the road

13

What owners report

The complaints owners file most often name Engine (553 of 902), then Exterior lighting (130) and Electrical system (98). Those filings include 34 that report a crash, 69 that report a fire, 25 that report an injury, and 1 that reports a death.

Next to 2013 and 2015

The 2013 Soul has 662 complaints, 18 per year, and the 2015 has 904 complaints, 22 per year. The 2014 has more complaints per year than the 2013. The 2014 has about the same number of complaints per year as the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Kia Soul. How we count. Data as of .

Recalls (5)

Recall air bags, frontal 2022-02-18 · NHTSA campaign 22V096000
Summary Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
Remedy Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
Recall Engine 2020-12-02 · NHTSA campaign 20V750000
Summary Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Remedy Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Recall Engine 2019-02-22 · NHTSA campaign 19V120000
Summary Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Remedy Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Recall Steering 2017-09-29 · NHTSA campaign 17V608000
Summary Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Remedy Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Recall speed control, accelerator pedal 2015-03-02 · NHTSA campaign 15V123000
Summary Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
Remedy Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

Complaints by component (902 total)

Engine
553
Exterior lighting
130
Electrical system
98
Powertrain
58
Engine and engine cooling
55
Steering
55
Fuel and propulsion system
54
Service brakes
31
Speed control
31
Air bags
27
Structure
11
Wheels
9
Seat belts
6
Electronic stability control (ESC)
5
Hydraulic brakes
4
Suspension
4
Visibility
4
Fuel system, gasoline
3
Visibility and wipers
3
Forward collision avoidance
2
Back-over prevention
1
Equipment
1
Fire-related
1
Latches, locks, and linkages
1
Seats
1
Tires
1
Show 18 more Show less
Crash-flagged

34

Fire-flagged

69

Injury reports

25

Death reports

1

Complaints filed per year

12013262014192015262016332017722018177201916520201192021812022752023372024412025302026
Excerpts from recent NHTSA complaint filings
  • "I bought the car August 21st 2026 and I'm September 20th I was driving down the interstate and my car starting shaking. I found out it's the catholic converter. I read they're was a recall on the Kia for that issue."
    Fuel and propulsion system · filed 2026-09-24
  • "The Engine powered down to the point where the car stalled out. It would not accelerate. This was quite dangerous! I was in traffic when this happened. Trying to get it to a safer spot, I restarted the engine a few…"
    Powertrain, Unknown or other, Service brakes · filed 2026-09-21
  • "The contact owns a 2014 Kia Soul. The contact stated that while driving, the vehicle suddenly lost power and came to a complete stop. After cooling down for approximately 10 minutes, the vehicle was restarted; however,…"
    Engine · filed 2026-09-16
  • "The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact researched and discovered that there were several unknown…"
    Engine · filed 2026-09-14
  • "The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired.…"
    Air bags · filed 2026-08-31

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Kia Soul SUV FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Soul 1.6L, 4-cyl Automatic 6-speed Front-wheel drive 24 30 26 MPG $2500
Soul 2L, 4-cyl Automatic 6-speed Front-wheel drive 23 30 26 MPG $2500
Soul 1.6L, 4-cyl Manual 6-speed Front-wheel drive 24 30 26 MPG $2500
Soul ECO dynamics 2L, 4-cyl Automatic 6-speed Front-wheel drive 24 30 26 MPG $2500

Specs and fitment

2nd generation (PS), 2012–2019
Body styles Hatchback
Oil 5W-20 or 0W-20 (1.6L and 2.0L) , 4 qt capacity
Tire size 205/60R16 to 215/45R18 (trim dependent)

Known issues for this generation

NHTSA campaign 19V120000. Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Compare

Frequently asked questions

Is the 2014 Kia Soul reliable?

Owners have filed 902 complaints with NHTSA about the 2014 Kia Soul over 13 years — 24 per year. That is more complaints per year than most Soul years here — over the median of the other years, which is 14. NHTSA has 5 recalls on file, including Frontal, Engine, and Steering.

What are common problems with a 2014 Kia Soul?

The complaints owners file most often name Engine (553 of 902), then Exterior lighting (130) and Electrical system (98). Those filings include 34 that report a crash, 69 that report a fire, 25 that report an injury, and 1 that reports a death.

Is the 2014 Kia Soul more reliable than the years next to it?

The 2013 Soul has 662 complaints, 18 per year, and the 2015 has 904 complaints, 22 per year. The 2014 has more complaints per year than the 2013. The 2014 has about the same number of complaints per year as the 2015.

Has the 2014 Kia Soul been recalled?

The 2014 Kia Soul has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Kia Soul?

Owners have filed 902 complaints about the 2014 Kia Soul with NHTSA.

What mpg does a 2014 Kia Soul get?

EPA-rated combined fuel economy for the 2014 Kia Soul is 26 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Soul take?

5W-20 or 0W-20 (1.6L and 2.0L)

What does NHTSA recall 19V-120 cover on the Kia Soul?

NHTSA campaign 19V120000.

What generation is the 2013 Kia Soul?

2nd generation (PS) (2012-2019).