Owners have filed 1,109 complaints with NHTSA about the 2017 Ford Fusion over 10 years — 51 per year. The other Fusion years sit at about the same rate: their median is 56 complaints per year. NHTSA has 4 recalls on file, including Hoses and fittings, Steering wheel, and Torque converter.
1,109
51
4
10
The complaints owners file most often name Engine (394 of 1,109), then Powertrain (310) and Engine and engine cooling (134). Complaints that include an odometer have a median of 71,063 miles, and the middle half falls between 43,735 and 97,522 miles. Those filings include 37 that report a crash, 8 that report a fire, and 24 that report an injury.
The 2016 Fusion has 1,698 complaints, 84 per year, and the 2018 has 439 complaints, 8 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Ford Fusion. How we count. Data as of .
NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.
37
8
24
0
Of the 607 complaints that include an odometer reading, the median is 71,063 miles. The middle half fall between 43,735 and 97,522 miles.
"The transmission shifter cable bushing on my 2017 Ford Fusion has failed and completely disconnected from the transmission housing on two separate occasions.When this happens, the gear shifter inside the cabin operates…"
"Orange wrench light came on dash with see manual ( symbol represents powertrain malfunction). Car lost power and started jerky shifting between second and third gear. We limped the car home and parked until we could get…"
"I am submitting this complaint regarding a serious engine failure and safety issue involving my 2017 Ford Fusion equipped with the 1.5L EcoBoost engine. At approximately 79,000 miles, my vehicle experienced a coolant…"
"The contact owns a 2017 Ford Fusion. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power, and the RPM…"
"2017 Ford Fusion. Transmission replaced February 2026 at 98,175 miles by independent repair facility. Check engine light illuminated immediately following replacement and has remained on continuously since. Autozone…"
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2017 Ford Fusion 4 DR AWD | 5 stars | 4 stars | 5 stars | 4 stars |
| 2017 Ford Fusion 4 DR FWD | 5 stars | 4 stars | 5 stars | 4 stars |
| 2017 Ford Fusion Energi 4 DR FWD | Not rated | Not rated | Not rated | 4 stars |
| 2017 Ford Fusion Hybrid 4 DR FWD | 5 stars | 4 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Fusion all-wheel drive | 2L, 4-cyl | Automatic (6-speed) | All-wheel drive | 20 | 29 | 23 MPG | $2800 |
| Fusion all-wheel drive | 2.7L, 6-cyl | Automatic (6-speed) | All-wheel drive | 17 | 26 | 20 MPG | $3250 |
| Fusion Energi Plug-in hybrid | 2L, 4-cyl | Automatic (variable gear ratios) | Front-wheel drive | 43 | 41 | 42 MPG / 610 mi range | $1550 |
| Fusion front-wheel drive | 1.5L, 4-cyl | Automatic (6-speed) | Front-wheel drive | 23 | 34 | 27 MPG | $2400 |
| Fusion front-wheel drive | 2L, 4-cyl | Automatic (6-speed) | Front-wheel drive | 21 | 31 | 25 MPG | $2600 |
| Fusion front-wheel drive | 2.5L, 4-cyl | Automatic 6-speed | Front-wheel drive | 21 | 32 | 25 MPG | $2600 |
| Fusion hybrid front-wheel drive | 2L, 4-cyl | Automatic (variable gear ratios) | Front-wheel drive | 43 | 41 | 42 MPG | $1550 |
2013-2014 Fusion sedans built with the 1.6L EcoBoost engine (Hermosillo plant, February 2012-June 2014) were part of a 2017 Ford safety recall (NHTSA campaign 17V-209, Ford reference 17S09) after the automaker found that coolant loss well below the minimum level in the coolant (de-gas) bottle at the time of a cool or cold start could let the cylinder head crack, producing a pressurized oil leak and, in 29 reported cases across the affected model lines in the US and Canada, an under-hood fire. The same recall covered the 2014 Escape, 2014-2015 Fiesta ST, and 2013-2015 Transit Connect with the same engine. Ford's remedy added a coolant-level sensor with supporting hardware and software at no charge; no injuries were reported. Only the 1.6L GTDI engine is covered.
Owners have filed 1,109 complaints with NHTSA about the 2017 Ford Fusion over 10 years — 51 per year. The other Fusion years sit at about the same rate: their median is 56 complaints per year. NHTSA has 4 recalls on file, including Hoses and fittings, Steering wheel, and Torque converter.
The complaints owners file most often name Engine (394 of 1,109), then Powertrain (310) and Engine and engine cooling (134). Complaints that include an odometer have a median of 71,063 miles, and the middle half falls between 43,735 and 97,522 miles. Those filings include 37 that report a crash, 8 that report a fire, and 24 that report an injury.
The 2016 Fusion has 1,698 complaints, 84 per year, and the 2018 has 439 complaints, 8 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.
The 2017 Ford Fusion has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.
Owners have filed 1109 complaints about the 2017 Ford Fusion with NHTSA.
EPA-rated combined fuel economy for the 2017 Ford Fusion is 29.1 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
1st gen: 5W-20 for all engines (~5.3 qt). 2nd gen: 5W-20 for 1.6L EcoBoost/2.5L and 5W-30 for 2.0L EcoBoost (~5.7 qt common fill).
Certain 2011-2012 Fusion sedans are covered by Ford's EPAS recall 15V-340 (15S16): electric power-assist steering may fail; dealers update software or replace the EPS as directed.
2nd generation (2013-2020). 2006-2012 are 1st generation in this catalog.
