2020 Audi Q7 reliability

Is it reliable?

NHTSA's file on the 2020 Audi Q7 holds 28 complaints after 7 years, a rate of 1 per year. That is fewer complaints per year than most Q7 years here — under the median of the other years, which is 2. NHTSA has 5 recalls on file, including Camera, Fuel pump, and Air bag control module, software.

2012 Audi Q7 — Photo by Matti Blume, resized from the original. Wikimedia Commons CC BY-SA 4.0

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Electrical system (10 of 28), then Engine (7) and Powertrain (3). Those filings include 1 that reports a crash, 1 that reports a fire, and 2 that report an injury.

Next to 2019 and 2021

The 2019 Q7 has 62 complaints, 6 per year, and the 2021 has 74 complaints, 11 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Audi Q7. How we count. Data as of 2026-10-16.

Recalls (5)

Recall back-over prevention, sensing system, camera 2025-12-19 · NHTSA campaign 25V900000

Summary Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Remedy Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Recall forward collision avoidance, sensing system, camera 2023-03-29 · NHTSA campaign 23V212000

Summary Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Remedy Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Recall Fuel pump 2022-07-20 · NHTSA campaign 22V516000

Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Remedy Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Recall air bags, air bag control module, software 2021-02-17 · NHTSA campaign 21V078000

Summary Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Remedy Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

Recall structure, body, roof and pillars 2020-10-27 · NHTSA campaign 20V658000

Summary Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Remedy Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Complaints by component (28 total)

Electrical system

Engine

Powertrain

Engine and engine cooling

Forward collision avoidance

Service brakes

Fuel and propulsion system

Fuel system, gasoline

Hydraulic brakes

Show 1 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"See attached document for complaint."
Engine and engine cooling · filed 2026-09-22
"The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front.…"
Hydraulic brakes · filed 2026-09-14
"Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on…"
Unknown or other · filed 2026-07-23
"the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check…"
Engine · filed 2026-05-14
"While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem…"
Engine · filed 2026-05-13

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2020 Audi Q7 SUV AWD	Not rated	Not rated	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
Q7	3L, 6-cyl	Automatic (8-speed)	All-wheel drive	17	21	18 MPG	$4450
Q7	2L, 4-cyl	Automatic (8-speed)	All-wheel drive	19	23	21 MPG	$3800

Specs and fitment

4M generation, 2017–present

Body styles SUV

Oil 0W-20 full synthetic (common US fills) , 5 qt capacity

Tire size 255/60R18 to 285/45R20 (trim-dependent)

Known issues for this generation

NHTSA campaign 19V-035 covers certain 2016-2018 Audi Q7 vehicles (with A6, A7, and A8 in the same campaign): left and right fuel rails may leak fuel; dealers replace both rails. Campaign 16V-641 covers certain 2017 Q7 vehicles where the third-row seat back may move forward under load (FMVSS 207); dealers install an additional support bracket. Confirm open campaigns by VIN; multi-model unit counts are shared.

Compare

Previous year 2019 Audi Q7 Next year 2021 Audi Q7 See every Audi Q7 model year →

Frequently asked questions

Is the 2020 Audi Q7 reliable?

What are common problems with a 2020 Audi Q7?

Is the 2020 Audi Q7 more reliable than the years next to it?

The 2019 Q7 has 62 complaints, 6 per year, and the 2021 has 74 complaints, 11 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.

Has the 2020 Audi Q7 been recalled?

The 2020 Audi Q7 has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Audi Q7?

Owners have filed 28 complaints about the 2020 Audi Q7 with NHTSA.

What mpg does a 2020 Audi Q7 get?

EPA-rated combined fuel economy for the 2020 Audi Q7 is 19.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What generation is the 2018 Audi Q7?

4M generation (2017-on).

What oil does a recent Audi Q7 take?

US generation notes commonly list 0W-20 full synthetic; confirm the Audi/VW oil standard for your engine in the manual.

What tire sizes does an Audi Q7 use?

4M US fits commonly span about 255/60R18 to 285/45R20 depending on trim.