2012 Volkswagen Routan reliability

Is it reliable?

The 2012 Volkswagen Routan has 63 complaints with NHTSA after 15 years, or 2 per year. That is the most complaints per year among the 3 Routan years on this site. NHTSA has 1 recall on file, including Rear.

2012 Volkswagen Routan
Photo by Elise240SX, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

63

Per year

2

Recalls

1

Years on the road

15

What owners report

The complaints owners file most often name Electrical system (39 of 63), then Engine (21) and Fuel and propulsion system (8). Those filings include 1 that reports a crash and 2 that report an injury.

Next to 2013

The 2013 Routan has 7 complaints, 0 per year. The 2012 has more complaints per year than the 2013.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2012 Volkswagen Routan. How we count. Data as of .

Recalls (1)

Recall suspension, rear 2012-04-05 · NHTSA campaign 12V147000
Summary VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Remedy VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Complaints by component (63 total)

Electrical system
39
Engine
21
Fuel and propulsion system
8
Steering
8
Powertrain
7
Service brakes
7
Air bags
6
Speed control
3
Exterior lighting
2
Seats
2
Electronic stability control (ESC)
1
Fuel system, gasoline
1
Structure
1
Suspension
1
Visibility and wipers
1
Show 7 more Show less
Crash-flagged

1

Fire-flagged

0

Injury reports

2

Death reports

0

Complaints filed per year

32013220143201542016720171220181220198202052021320222202322024
Excerpts from recent NHTSA complaint filings
  • "Driver steering wheel airbag deployed while parking van at work. Nothing was hit just went off causing burns and wrist pain and swelling. Wife stated that the front windshield wipers started turning on randomly while…"
    Air bags · filed 2024-07-08
  • "My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs.…"
    Electrical system · filed 2024-03-22
  • "At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission…"
    Electrical system, Service brakes · filed 2023-12-17
  • "NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics…"
    Electrical system, Unknown or other, Engine · filed 2023-06-22
  • "Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power…"
    Powertrain, Electrical system · filed 2022-10-04

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Routan 3.6L, 6-cyl Automatic 6-speed Front-wheel drive 17 25 20 MPG $3250

Specs and fitment

RT platform (Chrysler-based), 2012–2014
Body styles Minivan
Oil SAE 5W-20 (3.6L V6) , 5.9 qt capacity
Tire size 225/65R16, 225/65R17 (trim dependent)

Known issues for this generation

NHTSA safety recall 12V-147 covers certain model year 2012 Routan vehicles manufactured from November 15, 2011, through November 21, 2011. Some vehicles may be equipped with right rear hub and bearing assemblies that were not fully machined. This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash. Remedy: dealers replace the right rear hub and bearing assembly free of charge.

Compare

Frequently asked questions

Is the 2012 Volkswagen Routan reliable?

The 2012 Volkswagen Routan has 63 complaints with NHTSA after 15 years, or 2 per year. That is the most complaints per year among the 3 Routan years on this site. NHTSA has 1 recall on file, including Rear.

What are common problems with a 2012 Volkswagen Routan?

The complaints owners file most often name Electrical system (39 of 63), then Engine (21) and Fuel and propulsion system (8). Those filings include 1 that reports a crash and 2 that report an injury.

Is the 2012 Volkswagen Routan more reliable than the years next to it?

The 2013 Routan has 7 complaints, 0 per year. The 2012 has more complaints per year than the 2013.

Has the 2012 Volkswagen Routan been recalled?

The 2012 Volkswagen Routan has 1 recall on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2012 Volkswagen Routan?

Owners have filed 63 complaints about the 2012 Volkswagen Routan with NHTSA.

What mpg does a 2012 Volkswagen Routan get?

EPA-rated combined fuel economy for the 2012 Volkswagen Routan is 20 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Volkswagen Routan use?

The Chrysler-sourced 3.6L V6 is commonly specified with SAE 5W-20 and about 5.9 qt with filter.

What tire sizes fit the Routan?

OE fitment is 225/65R16 or 225/65R17 depending on trim; confirm on the minivan placard.

What NHTSA recall covers the 2012 Routan?

Recall 12V-147 covers certain November 2011-built 2012 Routan vehicles for right rear hub and bearing assemblies that were not fully machined, which could lead to wheel separation; dealers replace the assembly.