Reliable Auto DB

2024 Volkswagen Atlas Cross Sport reliability

Is it reliable?

The 2024 Volkswagen Atlas Cross Sport has 96 complaints with NHTSA after 3 years, or 32 per year. That is the most complaints per year among the 5 Atlas Cross Sport years on this site. NHTSA has 8 recalls on file, including Back-over prevention, software, Service brakes, and Camera.

2020 Volkswagen Atlas Cross Sport
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

96

Per year

32

Recalls

8

Years on the road

3

What owners report

The complaints owners file most often name Electrical system (33 of 96), then Forward collision avoidance (19) and Engine (15). The most filings arrived in 2025 (41 of 96). Those filings include 3 that report a crash, 1 that reports a fire, and 1 that reports an injury.

Next to 2023 and 2025

The 2023 Atlas Cross Sport has 18 complaints, 5 per year, and the 2025 has 23 complaints, 12 per year. The 2024 has more complaints per year than the 2023.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Volkswagen Atlas Cross Sport. How we count. Data as of .

Recalls (8)

Recall back-over prevention, software 2026-07-22 · NHTSA campaign 26V473000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Remedy Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Recall Service brakes 2025-06-30 · NHTSA campaign 25V434000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Remedy Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Recall back-over prevention, sensing system, camera 2025-05-21 · NHTSA campaign 25V334000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Recall Engine 2025-02-17 · NHTSA campaign 25V100000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Remedy Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Recall Brake master cylinder 2024-09-27 · NHTSA campaign 24V723000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Remedy Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
Recall back-over prevention, software 2024-06-27 · NHTSA campaign 24V480000
Summary Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Recall Front passenger seat weight sensor 2024-06-20 · NHTSA campaign 24V464000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Remedy Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Recall engine and cooling, engine, internal engine parts 2023-08-23 · NHTSA campaign 23V593000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

Complaints by component (96 total)

Electrical system
33
Forward collision avoidance
19
Engine
15
Visibility and wipers
11
Back-over prevention
10
Lane departure
8
Powertrain
8
Service brakes
7
Speed control
6
Air bags
5
Fuel and propulsion system
5
Steering
4
Equipment
2
Exterior lighting
2
Suspension
2
Engine and engine cooling
1
Hydraulic brakes
1
Parking brake
1
Structure
1
Visibility
1
Wheels
1
Show 13 more Show less
Crash-flagged

3

Fire-flagged

1

Injury reports

1

Death reports

0

Complaints filed per year

62023232024412025262026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the brakes independently activated. Additionally, the radio displayed a blank screen. The contact…"
    Electrical system, Forward collision avoidance · filed 2026-09-23
  • "My 2024 Volkswagen Atlas Cross Sport has a recurring electronic/infotainment failure that began at approximately 5,000 miles and continues at approximately 49,500 miles. While driving, the infotainment screen…"
    Electrical system, Lane departure, Forward collision avoidance · filed 2026-09-21
  • "After an Over the air update to the vehicle the Infotainment system constantly reboots. When this happens you get a braking error message, can't use the HVAC system or maps. It is at the dealer for the 2nd time for this…"
    Electrical system, Lane departure, Forward collision avoidance · filed 2026-09-09
  • "On September 2, 2026 a recall for the backup camera update was performed. While driving home from the dealership on September 2, 2026 my screen turned off and then I got an alert of a system issue. This happened three…"
    Electrical system, Back-over prevention · filed 2026-09-09
  • "The rearview camera and infotainment display intermittently fail. When the vehicle is shifted into reverse, the infotainment screen goes black or freezes, disabling the rearview camera image. The vehicle must be stopped…"
    Electrical system, Visibility and wipers, Back-over prevention · filed 2026-08-24

Specs and fitment

1st generation, 2020–present
Body styles SUV
Oil 0W-30 (2.0L and 3.6L per engineoildb) , 6 qt capacity
Tire size 245/60R18, 255/50R20, 265/45R21 (trim dependent)

Known issues for this generation

Recall 22V-152 covers certain 2020-2023 Atlas Cross Sport vehicles among other Atlas models: door wiring harness contacts may corrode and delay driver or passenger front side air bag deployment in a side impact. Dealers secure or replace front door harnesses showing a fault code. Recall 26V-473 covers certain 2024-2026 Atlas Cross Sport and Atlas vehicles: a low-voltage electrical event may keep the rearview camera image from displaying; dealers update rearview camera software. Recall 25V-835 covers certain 2026 Atlas Cross Sport vehicles among other VW models: incorrect wheel bolts may have been installed; owners are advised not to drive until repaired and dealers inspect and replace bolts as needed.

Compare

Previous year 2023 Volkswagen Atlas Cross Sport Next year 2025 Volkswagen Atlas Cross Sport See every Volkswagen Atlas Cross Sport model year →

Frequently asked questions

Is the 2024 Volkswagen Atlas Cross Sport reliable?

The 2024 Volkswagen Atlas Cross Sport has 96 complaints with NHTSA after 3 years, or 32 per year. That is the most complaints per year among the 5 Atlas Cross Sport years on this site. NHTSA has 8 recalls on file, including Back-over prevention, software, Service brakes, and Camera.

What are common problems with a 2024 Volkswagen Atlas Cross Sport?

The complaints owners file most often name Electrical system (33 of 96), then Forward collision avoidance (19) and Engine (15). The most filings arrived in 2025 (41 of 96). Those filings include 3 that report a crash, 1 that reports a fire, and 1 that reports an injury.

Is the 2024 Volkswagen Atlas Cross Sport more reliable than the years next to it?

The 2023 Atlas Cross Sport has 18 complaints, 5 per year, and the 2025 has 23 complaints, 12 per year. The 2024 has more complaints per year than the 2023.

Has the 2024 Volkswagen Atlas Cross Sport been recalled?

The 2024 Volkswagen Atlas Cross Sport has 8 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2024 Volkswagen Atlas Cross Sport?

Owners have filed 96 complaints about the 2024 Volkswagen Atlas Cross Sport with NHTSA.

What oil does a Volkswagen Atlas Cross Sport take?

Common US listings use 0W-30 for the 2.0L and 3.6L (about 6.0 qt with filter).

Does recall 22V-152 affect the Atlas Cross Sport?

Yes for certain 2020-2023 Atlas Cross Sport (among other Atlas models): corroded door wiring contacts may delay side air bag deployment; dealers repair the harness.

What generation is the Volkswagen Atlas Cross Sport?

1st generation, model year 2020 onward in the US.