2020 Toyota C-HR reliability

Is it reliable?

Owners have filed 62 complaints with NHTSA about the 2020 Toyota C-HR over 7 years — 2 per year. That is fewer complaints per year than most C-HR years here — under the median of the other years, which is 4. NHTSA has 1 recall on file, including Buckle.

2018 Toyota C-HR
Photo by EurovisionNim, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

62

Per year

2

Recalls

1

Years on the road

7

What owners report

The complaints owners file most often name Powertrain (47 of 62), then Electrical system (5) and Engine (5). The most filings arrived in 2026 (33 of 62). Those filings include 1 that reports a crash and 1 that reports an injury.

Next to 2019 and 2021

The 2019 C-HR has 108 complaints, 4 per year, and the 2021 has 34 complaints, 5 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Toyota C-HR. How we count. Data as of .

Recalls (1)

Recall seat belts, rear or other, buckle 2019-12-11 · NHTSA campaign 19V877000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Remedy Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Complaints by component (62 total)

Powertrain
47
Electrical system
5
Engine
5
Speed control
4
Steering
3
Tires
3
Seat belts
2
Service brakes
2
Wheels
2
Forward collision avoidance
1
Fuel and propulsion system
1
Suspension
1
Show 4 more Show less
Crash-flagged

1

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

120203202132022222025332026
Excerpts from recent NHTSA complaint filings
  • "CVT failing, causing extreme bearing noise. Toyota insisted lifetime fluids with no transmission service or fluid changes. At 147000 miles it is noisy with no warning lights and no recommended service."
    Powertrain · filed 2026-09-09
  • "Transmission went out 3,400 miles past the 60k warranty. Vehicle taken in at 59k miles and told there were no issues. Filed good will warranty claim. Toyota needs to do a recall. This is a know problem. 2018 and 2019…"
    Powertrain · filed 2026-09-07
  • "Transmission making winding noise, took into toyota told will need full transmission replacement. Said could just go out at anytime. 2020 with 75700 miles on car."
    Powertrain · filed 2026-08-31
  • "Transmission – Loss of Power / Jerking / Safety Hazard The vehicle is experiencing a serious issue with the K113 CVT transmission. The transmission produces abnormal noise and can jerk and lose power, creating a…"
    Powertrain · filed 2026-08-28
  • "CVT bearing disintegrating. Expected repair cost is $10k-$12k. Purchased about a year ago and still owe almost 20k on the loan. This is the car that was intended to be used by my daughter but cannot trust this to make…"
    Powertrain · filed 2026-08-17

NHTSA crash ratings

Version Overall Front Side Rollover
2020 Toyota C-HR 5 HB FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
C-HR 2L, 4-cyl Automatic (AV-S7) Front-wheel drive 27 31 29 MPG $2250

Specs and fitment

First generation, 2018–2022
Body styles Crossover SUV
Oil 0W-20 , 4.4 qt capacity
Tire size 215/55R17, 225/50R18

Known issues for this generation

Recall 17V-717 covers certain 2018 Toyota C-HR vehicles. The electronic parking brake may not operate properly, possibly preventing it from disengaging after application or from being applied, failing FMVSS 135. Recall 18V-710 covers certain 2019 C-HR vehicles: rear axle hub bearing bolts may have been insufficiently tightened, which can loosen the bolts and damage rear brake components or allow a rear wheel to detach. Recall 19V-877 covers certain 2019-2020 C-HR vehicles: rear seat belt assemblies with a dual-mode locking mechanism may not lock the webbing sensor as intended.

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Frequently asked questions

Is the 2020 Toyota C-HR reliable?

Owners have filed 62 complaints with NHTSA about the 2020 Toyota C-HR over 7 years — 2 per year. That is fewer complaints per year than most C-HR years here — under the median of the other years, which is 4. NHTSA has 1 recall on file, including Buckle.

What are common problems with a 2020 Toyota C-HR?

The complaints owners file most often name Powertrain (47 of 62), then Electrical system (5) and Engine (5). The most filings arrived in 2026 (33 of 62). Those filings include 1 that reports a crash and 1 that reports an injury.

Is the 2020 Toyota C-HR more reliable than the years next to it?

The 2019 C-HR has 108 complaints, 4 per year, and the 2021 has 34 complaints, 5 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.

Has the 2020 Toyota C-HR been recalled?

The 2020 Toyota C-HR has 1 recall on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Toyota C-HR?

Owners have filed 62 complaints about the 2020 Toyota C-HR with NHTSA.

What mpg does a 2020 Toyota C-HR get?

EPA-rated combined fuel economy for the 2020 Toyota C-HR is 29 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a 2019 Toyota C-HR use?

0W-20; about 4.4 quarts with filter for the 2.0L gasoline engine on the 2018-2022 generation. The 2026 battery-electric C-HR has no engine oil.

What does recall 17V-717 cover on the C-HR?

Certain 2018 C-HR vehicles: the electronic parking brake may not operate properly, possibly preventing it from disengaging after application or from being applied, failing FMVSS 135.

What tire sizes does the gasoline C-HR use?

215/55R17 and 225/50R18 on the 2018-2022 generation.