2024 Kia EV9 reliability

Is it reliable?

NHTSA's file on the 2024 Kia EV9 holds 207 complaints after 3 years, a rate of 69 per year. It is the only EV9 year on this site. NHTSA has 7 recalls on file, including Traction battery, Seat fasteners, and Instrument cluster.

Complaints

207

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Electrical system (102 of 207), then Forward collision avoidance (24) and Suspension (21). The most filings arrived in 2024 (117 of 207). Those filings include 1 that reports a crash, 2 that report a fire, and 1 that reports an injury.

Next to 2025

The 2025 EV9 has 12 complaints, 6 per year.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Kia EV9. How we count. Data as of 2026-10-16.

Recalls (7)

Recall electrical system, propulsion system, traction battery 2026-07-02 · NHTSA campaign 26V431000

Summary Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Remedy Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Recall Seat fasteners 2024-12-20 · NHTSA campaign 24V962000

Summary Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Remedy Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Recall electrical system, instrument cluster 2024-10-10 · NHTSA campaign 24V757000

Summary Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Remedy The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Recall parking brake, electrical, control module, software 2024-09-17 · NHTSA campaign 24V693000

Summary Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Remedy Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

Recall structure, interior panels, ceiling 2024-06-04 · NHTSA campaign 24V400000

Summary Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Remedy Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

Recall seat belts, front, retractor 2024-05-14 · NHTSA campaign 24V338000

Summary Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Remedy Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

Recall powertrain, driveline, differential 2024-04-16 · NHTSA campaign 24V271000

Summary Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Remedy Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

Complaints by component (207 total)

Electrical system

102

Forward collision avoidance

Suspension

Lane departure

Speed control

Steering

Wheels

Seats

Fuel and propulsion system

Powertrain

Service brakes

Visibility and wipers

Structure

Seat belts

Exterior lighting

Engine

Back-over prevention

Tires

Air bags

Carry handle, shell, and base

Fire-related

Show 13 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time…"
Unknown or other · filed 2026-08-28
"The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after…"
Seat belts · filed 2026-08-21
"When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle…"
Service brakes · filed 2026-08-05
"For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire…"
Tires · filed 2026-06-16
"When making left turn or going over bumps, driver seat pops and feel shifted."
Seats · filed 2026-06-13

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2024 Kia EV9 SUV AWD	5 stars	4 stars	5 stars	4 stars
2024 Kia EV9 SUV RWD	5 stars	4 stars	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
EV9 Long Range all-wheel drive	—	Automatic (1-speed)	All-wheel drive	91	75	83 MPG / 280 mi range	$900
EV9 Long Range all-wheel drive GT-Line	—	Automatic (1-speed)	All-wheel drive	88	72	80 MPG / 270 mi range	$950
EV9 Long Range rear-wheel drive	—	Automatic (1-speed)	Rear-wheel drive	100	78	89 MPG / 304 mi range	$850
EV9 Standard Range rear-wheel drive	—	Automatic (1-speed)	Rear-wheel drive	99	77	88 MPG / 230 mi range	$850

Specs and fitment

1st generation, 2024–present

Body styles SUV

Tire size 255/60R19 (Light/Wind), 275/50R20 (Land), 285/45R21 (GT-Line)

Known issues for this generation

Recall 24V-271 covers certain 2024 Kia EV9 vehicles, and also certain 2023 Niro EV vehicles: differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or damage the drive unit. Dealers replace the gear drive unit. Recall 24V-338 covers certain 2024 EV9 vehicles: the front passenger seat belt retractor cover may not be secured properly; dealers replace the front passenger seat belt assembly. Recall 24V-400 covers certain 2024 EV9 vehicles: the headliner may not adequately protect passengers from impact in a crash; dealers replace the impact-absorbing plates mounted on the headliner.

Compare

Next year 2025 Kia EV9 See every Kia EV9 model year →

Frequently asked questions

Is the 2024 Kia EV9 reliable?

What are common problems with a 2024 Kia EV9?

Is the 2024 Kia EV9 more reliable than the years next to it?

The 2025 EV9 has 12 complaints, 6 per year.

Has the 2024 Kia EV9 been recalled?

The 2024 Kia EV9 has 7 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2024 Kia EV9?

Owners have filed 207 complaints about the 2024 Kia EV9 with NHTSA.

What mpg does a 2024 Kia EV9 get?

EPA-rated combined fuel economy for the 2024 Kia EV9 is 85 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

Does the Kia EV9 need engine oil changes?

No. The EV9 is battery-electric and has no combustion-engine oil service. Other fluids still need scheduled maintenance.

What does recall 24V-271 cover on the EV9?

Certain 2024 EV9 vehicles (and certain 2023 Niro EV): differential gear bolts in the rear motor may loosen—see the NHTSA campaign for the remedy.

What tire sizes does the EV9 use?

255/60R19 (Light/Wind), 275/50R20 (Land), 285/45R21 (GT-Line).