2020 Infiniti QX80 reliability

Is it reliable?

NHTSA's file on the 2020 Infiniti QX80 holds 6 complaints after 7 years, a rate of 1 per year. QX80 years here cluster close together — the other years’ median is 1 complaints per year. NHTSA has 2 recalls on file, including Labels and Control module.

2014 Infiniti QX80 — Photo by Mr.choppers, resized from the original. Wikimedia Commons CC BY-SA 3.0

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Forward collision avoidance (2 of 6), then Back-over prevention (1) and Fuel system, gasoline (1).

Next to 2019 and 2021

The 2019 QX80 has 20 complaints, 4 per year, and the 2021 has 7 complaints, 1 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has about the same number of complaints per year as the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Infiniti QX80. How we count. Data as of 2026-10-16.

Recalls (2)

Recall Labels 2026-07-15 · NHTSA campaign 26V455000

Summary Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Remedy Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Recall gasoline fuel system, delivery, fuel pump, control module 2021-05-20 · NHTSA campaign 21V373000

Summary Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Remedy Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Complaints by component (6 total)

Forward collision avoidance

Back-over prevention

Fuel system, gasoline

Service brakes

Speed control

Visibility and wipers

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"Sunroof shattered while driving. If I did not have sunroof cover closed, glass would have fallen on me into car and potentially cause distraction leading to crash. An insurance rep will be inspecting vehicle within the…"
Unknown or other · filed 2026-02-18
"The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been…"
Service brakes, Forward collision avoidance · filed 2024-04-10
"While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness,…"
Unknown or other, Visibility and wipers, Back-over prevention · filed 2023-07-25
"Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This…"
Forward collision avoidance · filed 2022-05-03
"The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated…"
Fuel system, gasoline · filed 2022-01-04

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2020 Infiniti QX80 SUV AWD	4 stars	3 stars	5 stars	3 stars
2020 Infiniti QX80 SUV RWD	4 stars	3 stars	5 stars	3 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
QX80 two-wheel drive	5.6L, 8-cyl	Automatic (7-speed)	Rear-wheel drive	14	20	16 MPG	$5000
QX80 four-wheel drive	5.6L, 8-cyl	Automatic (7-speed)	Four-wheel drive	13	19	15 MPG	$5300

Specs and fitment

Y62 (QX80), 2014–present

Body styles SUV

Oil 0W-20 full synthetic (5.6L V8) , 4.5 qt capacity

Tire size 275/50R22

Known issues for this generation

Recall 14V668000 covers certain 2014 Infiniti QX80 vehicles (with 2013 QX56) whose driver’s frontal air bag inflator may have been manufactured with an incorrect part that can block propellant flow and rupture; dealers replace the front driver air bag inflator. Recall 14V683000 covers certain 2014-2015 QX80 vehicles (with Juke, M56, QX56, and Q70 V8) whose fuel pressure sensors may not have been sufficiently tightened and can loosen and leak fuel; dealers re-torque the sensors. Recall 21V373000 covers certain 2020-2021 QX80 vehicles (with Armada) equipped with V8 engines whose fuel pump impeller can swell and bind, causing pump failure and an engine stall; dealers replace the fuel pump module. Recall 19V654000 covers certain 2018-2019 QX80 vehicles among a large Nissan/Infiniti back-up camera settings campaign; dealers update back-up camera settings software. Recall 21V599000 covers certain 2021 QX80 vehicles (with Q50 and Q60) where a software error may blank the audio/video screen so the rear-view image does not display; dealers update control unit software.

Compare

Previous year 2019 Infiniti QX80 Next year 2021 Infiniti QX80 See every Infiniti QX80 model year →

Frequently asked questions

Is the 2020 Infiniti QX80 reliable?

What are common problems with a 2020 Infiniti QX80?

The complaints owners file most often name Forward collision avoidance (2 of 6), then Back-over prevention (1) and Fuel system, gasoline (1).

Is the 2020 Infiniti QX80 more reliable than the years next to it?

Has the 2020 Infiniti QX80 been recalled?

The 2020 Infiniti QX80 has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Infiniti QX80?

Owners have filed 6 complaints about the 2020 Infiniti QX80 with NHTSA.

What mpg does a 2020 Infiniti QX80 get?

EPA-rated combined fuel economy for the 2020 Infiniti QX80 is 15.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does an Infiniti QX80 take?

0W-20 full synthetic for the 5.6L V8; capacity about 4.5 qt—confirm in the owner’s manual.

Is there a fuel pump recall on 2020-2021 QX80 models?

Recall 21V373000 covers certain 2020-2021 QX80 and Armada V8 vehicles whose fuel pump impeller can swell and bind, causing pump failure; dealers replace the fuel pump module.