Reliable Auto DB

2020 Infiniti QX60 reliability

Is it reliable?

The 2020 Infiniti QX60 has 24 complaints with NHTSA after 7 years, or 2 per year. That is fewer complaints per year than most QX60 years here — under the median of the other years, which is 5. NHTSA has 1 recall on file, including Spindle.

2014 Infiniti QX60
Photo by Kazyakuruma, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

24

Per year

2

Recalls

1

Years on the road

7

What owners report

The complaints owners file most often name Powertrain (6 of 24), then Electrical system (4) and Engine (3). Those filings include 2 that report a crash and 2 that report an injury.

Next to 2019 and 2021

The 2019 QX60 has 38 complaints, 3 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Infiniti QX60. How we count. Data as of .

Recalls (1)

Recall suspension, rear, axle, spindle 2021-05-27 · NHTSA campaign 21V402000
Summary Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Complaints by component (24 total)

Powertrain
6
Electrical system
4
Engine
3
Forward collision avoidance
3
Visibility and wipers
3
Fuel and propulsion system
2
Service brakes
2
Speed control
2
Structure
2
Suspension
2
Air bags
1
Back-over prevention
1
Lane departure
1
Steering
1
Visibility
1
Show 7 more Show less
Crash-flagged

2

Fire-flagged

0

Injury reports

2

Death reports

0

Complaints filed per year

12019220213202232023320249202532026
Excerpts from recent NHTSA complaint filings
  • "While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light…"
    Powertrain · filed 2026-09-08
  • "The CVT Transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run."
    Powertrain · filed 2026-05-05
  • "I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the…"
    Structure, Unknown or other, Visibility and wipers · filed 2026-02-16
  • "I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to…"
    Powertrain · filed 2025-12-04
  • "I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor…"
    Powertrain · filed 2025-11-26

NHTSA crash ratings

Version Overall Front Side Rollover
2020 Infiniti QX60 SUV AWD 5 stars 4 stars 5 stars 4 stars
2020 Infiniti QX60 SUV FWD 5 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
QX60 all-wheel drive 3.5L, 6-cyl Automatic (AV-S7) All-wheel drive 19 26 22 MPG $3650
QX60 front-wheel drive 3.5L, 6-cyl Automatic (AV-S7) Front-wheel drive 20 27 22 MPG $3650

Specs and fitment

L50 generation, 2014–2021
Body styles SUV
Oil 0W-20 full synthetic (3.5L VQ V6) , 5.1 qt capacity
Tire size 235/65R18

Known issues for this generation

Recall 21V-402 covers certain 2020 Nissan Murano and INFINITI QX60 vehicles, along with other Nissan and Infiniti models: the front steering knuckle or rear axle housing may have been improperly manufactured. Dealers inspect and replace components as needed.

Compare

Previous year 2019 Infiniti QX60 See every Infiniti QX60 model year →

Frequently asked questions

Is the 2020 Infiniti QX60 reliable?

The 2020 Infiniti QX60 has 24 complaints with NHTSA after 7 years, or 2 per year. That is fewer complaints per year than most QX60 years here — under the median of the other years, which is 5. NHTSA has 1 recall on file, including Spindle.

What are common problems with a 2020 Infiniti QX60?

The complaints owners file most often name Powertrain (6 of 24), then Electrical system (4) and Engine (3). Those filings include 2 that report a crash and 2 that report an injury.

Is the 2020 Infiniti QX60 more reliable than the years next to it?

The 2019 QX60 has 38 complaints, 3 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Infiniti QX60 been recalled?

The 2020 Infiniti QX60 has 1 recall on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Infiniti QX60?

Owners have filed 24 complaints about the 2020 Infiniti QX60 with NHTSA.

What mpg does a 2020 Infiniti QX60 get?

EPA-rated combined fuel economy for the 2020 Infiniti QX60 is 22 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does an Infiniti QX60 take?

0W-20 full synthetic for the L50 3.5L VQ V6 (2014-2021) and L51 (2022-on) common US fills. Confirm the filler-cap grade.

What tire sizes does the QX60 use?

L50 commonly lists 235/65R18. L51 lists 255/60R18 and 255/50R20 depending on trim.

What does recall 21V-402 cover involving the QX60?

Certain 2020 Infiniti QX60 vehicles (with Murano and other Nissan/Infiniti models): the front steering knuckle or rear axle housing may have been improperly manufactured; dealers inspect and replace components as needed.