Reliable Auto DB

2020 Hyundai Nexo reliability

Is it reliable?

NHTSA's file on the 2020 Hyundai Nexo holds 7 complaints after 7 years, a rate of 1 per year. That is the most complaints per year among the 6 Nexo years on this site. NHTSA has 4 recalls on file, including Pressure relief devices, Other fuel system, delivery, and Control module, software.

2019 Hyundai Nexo
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

7

Per year

1

Recalls

4

Years on the road

7

What owners report

The complaints owners file most often name Fuel and propulsion system (5 of 7), then Engine (2) and Powertrain (2).

Next to 2019 and 2021

The 2019 Nexo has 3 complaints, 0 per year, and the 2021 has 2 complaints, 1 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Hyundai Nexo. How we count. Data as of .

Recalls (4)

Recall other fuel system, storage, tank, pressure relief devices 2024-10-11 · NHTSA campaign 24V761000
Summary Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Remedy Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Recall other fuel system, delivery 2022-04-14 · NHTSA campaign 22V258000
Summary Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Remedy Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Recall hydraulic brakes, power assist, electric, control module, software 2020-12-01 · NHTSA campaign 20V748000
Summary Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Remedy Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Recall electrical system, software 2020-04-09 · NHTSA campaign 20V213000
Summary Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Remedy Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

Complaints by component (7 total)

Fuel and propulsion system
5
Engine
2
Powertrain
2
Electrical system
1
Fuel system, other
1
Speed control
1
Crash-flagged

0

Fire-flagged

0

Injury reports

0

Death reports

0

Complaints filed per year

12021320221202422025
Excerpts from recent NHTSA complaint filings
  • "Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill.…"
    Powertrain, Engine, Fuel and propulsion system · filed 2025-08-16
  • "The contact owns a 2020 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 24V761000000 (Fuel system, Other, Fuel/Propulsion System); however, the part to do the recall repair was unavailable. The…"
    Fuel system, other, Fuel and propulsion system · filed 2025-06-30
  • "PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond…"
    Powertrain, Speed control, Fuel and propulsion system · filed 2024-12-09
  • "I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of…"
    Engine, Fuel and propulsion system · filed 2022-08-01
  • "The city I live is located on top of a hill/low mountain. When I drive uphill by following speed limits to my home the car often can't keep recommended speed (45 mph). The speed drops significantly(can go even 25 mph)…"
    Unknown or other · filed 2022-02-18

NHTSA crash ratings

Version Overall Front Side Rollover
2020 Hyundai Nexo SUV FWD Not rated Not rated Not rated Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Nexo — Automatic (1-speed) Front-wheel drive 59 54 57 MPG / 354 mi range —
Nexo Blue — Automatic (1-speed) Front-wheel drive 65 58 61 MPG / 380 mi range —

Specs and fitment

1st generation, 2019–present
Body styles SUV
Tire size 225/60R17, 245/45R19 (trim-dependent)

Known issues for this generation

Recall 24V-761 covers certain 2019-2024 Hyundai Nexo vehicles: the thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked. Owners are advised to park outside and away from structures until the remedy is completed. Dealers replace the TPRD.

Compare

See every Hyundai Nexo model year →

Frequently asked questions

Is the 2020 Hyundai Nexo reliable?

NHTSA's file on the 2020 Hyundai Nexo holds 7 complaints after 7 years, a rate of 1 per year. That is the most complaints per year among the 6 Nexo years on this site. NHTSA has 4 recalls on file, including Pressure relief devices, Other fuel system, delivery, and Control module, software.

What are common problems with a 2020 Hyundai Nexo?

The complaints owners file most often name Fuel and propulsion system (5 of 7), then Engine (2) and Powertrain (2).

Is the 2020 Hyundai Nexo more reliable than the years next to it?

The 2019 Nexo has 3 complaints, 0 per year, and the 2021 has 2 complaints, 1 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Hyundai Nexo been recalled?

The 2020 Hyundai Nexo has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Hyundai Nexo?

Owners have filed 7 complaints about the 2020 Hyundai Nexo with NHTSA.

What mpg does a 2020 Hyundai Nexo get?

EPA-rated combined fuel economy for the 2020 Hyundai Nexo is 59 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

Does the Hyundai Nexo use engine oil?

US models are battery-electric; there is no engine oil change. Follow the owner manual for coolant, brake fluid, and other EV service items.

What tire sizes fit a US Hyundai Nexo?

Common US fitments include front size 225/60R17, 245/45R19 (trim-dependent); sizes vary by trim—confirm on the door jamb placard.

What NHTSA recalls affect the US Hyundai Nexo?

Recall 24V-761 covers certain 2019-2024 Hyundai Nexo vehicles: the thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked. Owners are advised to park outside and away from structures until the remedy is completed. Dealers replace the TPRD.