Owners have filed 55 complaints with NHTSA about the 2020 Dodge Durango over 7 years — 4 per year. That is the fewest complaints per year among the 13 Durango years on this site. NHTSA has 2 recalls on file, including Critical fasteners and Camera.
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The complaints owners file most often name Exterior lighting (22 of 55), then Electrical system (9) and Engine (7). Those filings include 3 that report a fire and 4 that report an injury.
The 2019 Durango has 141 complaints, 11 per year, and the 2021 has 202 complaints, 17 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Dodge Durango. How we count. Data as of .
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"Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After…"
"My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered…"
"My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage…"
"Tail light not working, was replaced, replacement also malfunctioning."
"While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt…"
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Durango all-wheel drive | 5.7L, 8-cyl | Automatic 8-speed | All-wheel drive | 14 | 22 | 17 MPG | $4350 |
| Durango all-wheel drive | 3.6L, 6-cyl | Automatic 8-speed | All-wheel drive | 18 | 25 | 21 MPG | $3100 |
| Durango rear-wheel drive | 5.7L, 8-cyl | Automatic 8-speed | Rear-wheel drive | 14 | 22 | 17 MPG | $4350 |
| Durango rear-wheel drive | 3.6L, 6-cyl | Automatic 8-speed | Rear-wheel drive | 19 | 26 | 21 MPG | $3100 |
| Durango SRT all-wheel drive | 6.4L, 8-cyl | Automatic 8-speed | All-wheel drive | 13 | 19 | 15 MPG | $5300 |
Recall 21V-280 covers certain 2020-2021 Dodge Durango vehicles: the Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing. Dealers inspect and repair the fastener as needed. Recall 20V-191 covers certain 2019-2020 Dodge Durango vehicles, along with many other FCA models with 8.4-inch or 12-inch radio displays: a software error can leave the rearview camera image on screen after the vehicle shifts out of reverse; dealers update the radio display software.
Owners have filed 55 complaints with NHTSA about the 2020 Dodge Durango over 7 years — 4 per year. That is the fewest complaints per year among the 13 Durango years on this site. NHTSA has 2 recalls on file, including Critical fasteners and Camera.
The complaints owners file most often name Exterior lighting (22 of 55), then Electrical system (9) and Engine (7). Those filings include 3 that report a fire and 4 that report an injury.
The 2019 Durango has 141 complaints, 11 per year, and the 2021 has 202 complaints, 17 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.
The 2020 Dodge Durango has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.
Owners have filed 55 complaints about the 2020 Dodge Durango with NHTSA.
EPA-rated combined fuel economy for the 2020 Dodge Durango is 18.2 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
The 3.6L V6 commonly uses 5W-20 full synthetic with about 6 quarts including the filter.
Recall 21V-280 covers certain 2020-2021 Dodge Durango vehicles: the Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
WD generation (3rd gen) (2012-present).
