Reliable Auto DB

2014 Cadillac SRX reliability

Is it reliable?

The 2014 Cadillac SRX has 390 complaints with NHTSA after 13 years, or 6 per year. That is fewer complaints per year than most SRX years here — under the median of the other years, which is 9. NHTSA has 2 recalls on file, including Rear.

2012 Cadillac SRX
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

390

Per year

6

Recalls

2

Years on the road

13

What owners report

The complaints owners file most often name Exterior lighting (266 of 390), then Electrical system (39) and Visibility and wipers (25). Those filings include 16 that report a crash, 2 that report a fire, and 5 that report an injury.

Next to 2013 and 2015

The 2013 SRX has 393 complaints, 15 per year, and the 2015 has 442 complaints, 6 per year. The 2014 has fewer complaints per year than the 2013. The 2014 has about the same number of complaints per year as the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Cadillac SRX. How we count. Data as of .

Recalls (2)

Recall suspension, rear 2021-06-24 · NHTSA campaign 21V473000
Summary General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Recall suspension, rear 2014-09-19 · NHTSA campaign 14V571000
Summary General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Remedy GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Complaints by component (390 total)

Exterior lighting
266
Electrical system
39
Visibility and wipers
25
Powertrain
21
Suspension
19
Service brakes
10
Speed control
7
Engine
5
Seats
5
Steering
5
Structure
5
Air bags
4
Wheels
4
Visibility
2
Air brakes
1
Electronic stability control (ESC)
1
Engine and engine cooling
1
Equipment
1
Forward collision avoidance
1
Hydraulic brakes
1
Latches, locks, and linkages
1
Seat belts
1
Show 14 more Show less
Crash-flagged

16

Fire-flagged

2

Injury reports

5

Death reports

0

Complaints filed per year

520148201562016152017602018842019642020612021312022202023132024102025132026
Excerpts from recent NHTSA complaint filings
  • "I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it…"
    Powertrain · filed 2026-09-16
  • "I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac,…"
    Exterior lighting, Visibility and wipers · filed 2026-07-25
  • "Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue."
    Powertrain · filed 2026-07-23
  • "At lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward. Also today I was coasting going about 25 mph and tried to accelerate and I pushed the pedal down and it wasn’t doing…"
    Powertrain · filed 2026-05-27
  • "ABS module is bad, no ABS braking. Brake light on and ABS light on. Module is no longer produced or available. With this said, I am not going to be able to pass inspection in my state therefore leaving my perfectly good…"
    Service brakes · filed 2026-04-27

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Cadillac SRX SUV AWD 5 stars 4 stars 5 stars 4 stars
2014 Cadillac SRX SUV FWD 5 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
SRX two-wheel drive 3.6L, 6-cyl Automatic (6-speed) Front-wheel drive 17 24 19 MPG $3400
SRX all-wheel drive 3.6L, 6-cyl Automatic (6-speed) All-wheel drive 16 23 18 MPG $3600

Specs and fitment

Second generation, 2012–2016
Body styles SUV
Oil dexos1 SAE 5W-30 (0W-30 allowed below −29 °C / −20 °F) , 6 qt capacity
Tire size 235/65R18, 235/55R20 (trim dependent)

Known issues for this generation

NHTSA safety recall 14V-571 covers certain 2010-2015 Cadillac SRX vehicles (and 2011-2012 Saab 9-4X in the same campaign). The jam nut in the rear suspension toe adjuster link may not be torqued to specification. A loose toe adjuster link can cause sway or wander at highway speeds and may lead to thread damage and eventual failure, which can cause an abrupt alignment change and loss of control. Remedy: dealers inspect torque of the left and right rear toe link adjuster lock nuts and replace parts if damaged or loose, free of charge. NHTSA safety recall 21V-473 later covers certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles for a rear suspension toe link adjuster that may not have been tightened properly, which could result in a loose toe link that can separate and cause loss of vehicle control. Remedy: dealers replace the adjustable toe link with a non-adjustable link as described in the campaign. When NHTSA lists multiple nameplates in one campaign, the published unit count is shared.

Compare

Previous year 2013 Cadillac SRX Next year 2015 Cadillac SRX See every Cadillac SRX model year →

Frequently asked questions

Is the 2014 Cadillac SRX reliable?

The 2014 Cadillac SRX has 390 complaints with NHTSA after 13 years, or 6 per year. That is fewer complaints per year than most SRX years here — under the median of the other years, which is 9. NHTSA has 2 recalls on file, including Rear.

What are common problems with a 2014 Cadillac SRX?

The complaints owners file most often name Exterior lighting (266 of 390), then Electrical system (39) and Visibility and wipers (25). Those filings include 16 that report a crash, 2 that report a fire, and 5 that report an injury.

Is the 2014 Cadillac SRX more reliable than the years next to it?

The 2013 SRX has 393 complaints, 15 per year, and the 2015 has 442 complaints, 6 per year. The 2014 has fewer complaints per year than the 2013. The 2014 has about the same number of complaints per year as the 2015.

Has the 2014 Cadillac SRX been recalled?

The 2014 Cadillac SRX has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Cadillac SRX?

Owners have filed 390 complaints about the 2014 Cadillac SRX with NHTSA.

What mpg does a 2014 Cadillac SRX get?

EPA-rated combined fuel economy for the 2014 Cadillac SRX is 18.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a 2014 Cadillac SRX take?

The 2014 US owner's manual calls for dexos1 SAE 5W-30 (about 6.0 qt with filter); SAE 0W-30 may be used in extreme cold below −29 °C.

What generation is the 2015 Cadillac SRX?

Second generation (2012-2016) for the US years this site tracks.

What tire sizes does a Cadillac SRX use?

Common US sizes include 235/65R18 and 235/55R20 depending on trim.