Reliable Auto DB

2014 Buick LaCrosse reliability

Is it reliable?

Owners have filed 63 complaints with NHTSA about the 2014 Buick LaCrosse over 13 years — 7 per year. That is more complaints per year than most LaCrosse years here — over the median of the other years, which is 4. NHTSA has 5 recalls on file, including Frontal, Electrical system, and Disc.

2012 Buick LaCrosse
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

63

Per year

7

Recalls

5

Years on the road

13

What owners report

The complaints owners file most often name Electrical system (14 of 63), then Steering (12) and Air bags (8). Those filings include 7 that report a crash, 1 that reports a fire, and 4 that report an injury.

Next to 2013 and 2015

The 2013 LaCrosse has 129 complaints, 6 per year, and the 2015 has 44 complaints, 3 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Buick LaCrosse. How we count. Data as of .

Recalls (5)

Recall air bags, frontal 2017-07-10 · NHTSA campaign 17V437000
Summary General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Remedy GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Recall air bags, frontal 2016-09-08 · NHTSA campaign 16V651000
Summary General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Remedy GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Recall Electrical system 2014-06-12 · NHTSA campaign 14V317000
Summary General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Remedy GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.
Recall hydraulic brakes, foundation components, disc 2014-05-08 · NHTSA campaign 14V240000
Summary General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
Remedy GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.
Recall powertrain, automatic transmission 2014-02-21 · NHTSA campaign 14V092000
Summary General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Remedy General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Complaints by component (63 total)

Electrical system
14
Steering
12
Air bags
8
Service brakes
6
Electronic stability control (ESC)
5
Exterior lighting
5
Engine
4
Powertrain
4
Seat belts
4
Wheels
4
Speed control
3
Structure
3
Suspension
2
Adaptive and mobility equipment
1
Fuel and propulsion system
1
Lane departure
1
Tires
1
Visibility
1
Visibility and wipers
1
Show 11 more Show less
Crash-flagged

7

Fire-flagged

1

Injury reports

4

Death reports

0

Complaints filed per year

22014920159201652017820185201952020720214202222023220243202522026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the…"
    Electrical system · filed 2026-07-09
  • "Auto insurance company informed safety regulations due to recalls on this vehicle."
    Air bags, Unknown or other, Service brakes · filed 2026-01-09
  • "I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The…"
    Powertrain, Speed control · filed 2025-09-26
  • "Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At…"
    Electrical system · filed 2025-04-25
  • "The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power…"
    Steering · filed 2025-02-03

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Buick Lacrosse 4 DR AWD 5 stars 5 stars 5 stars 4 stars
2014 Buick Lacrosse 4 DR FWD 5 stars 5 stars 5 stars 4 stars
2014 Buick Lacrosse eAssist 4 DR AWD 5 stars 5 stars 5 stars 4 stars
2014 Buick Lacrosse eAssist 4 DR FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
LaCrosse 3.6L, 6-cyl Automatic (6-speed) Front-wheel drive 18 28 21 MPG $3100
LaCrosse 3.6L, 6-cyl Automatic (6-speed) Front-wheel drive 18 28 21 MPG $3100
LaCrosse all-wheel drive 3.6L, 6-cyl Automatic (6-speed) All-wheel drive 17 26 20 MPG $3250
LaCrosse eAssist 2.4L, 4-cyl Automatic (6-speed) Front-wheel drive 24 35 28 MPG $2300

Specs and fitment

2nd generation, 2012–2016
Body styles Sedan
Oil 5W-30 (all temps); 0W-30 below -29°C , 5 qt capacity
Tire size 225/55R17, 235/50R18, 245/45R19 (trim dependent)

Compare

Previous year 2013 Buick LaCrosse Next year 2015 Buick LaCrosse See every Buick LaCrosse model year →

Frequently asked questions

Is the 2014 Buick LaCrosse reliable?

Owners have filed 63 complaints with NHTSA about the 2014 Buick LaCrosse over 13 years — 7 per year. That is more complaints per year than most LaCrosse years here — over the median of the other years, which is 4. NHTSA has 5 recalls on file, including Frontal, Electrical system, and Disc.

What are common problems with a 2014 Buick LaCrosse?

The complaints owners file most often name Electrical system (14 of 63), then Steering (12) and Air bags (8). Those filings include 7 that report a crash, 1 that reports a fire, and 4 that report an injury.

Is the 2014 Buick LaCrosse more reliable than the years next to it?

The 2013 LaCrosse has 129 complaints, 6 per year, and the 2015 has 44 complaints, 3 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

Has the 2014 Buick LaCrosse been recalled?

The 2014 Buick LaCrosse has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Buick LaCrosse?

Owners have filed 63 complaints about the 2014 Buick LaCrosse with NHTSA.

What mpg does a 2014 Buick LaCrosse get?

EPA-rated combined fuel economy for the 2014 Buick LaCrosse is 22.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Buick LaCrosse take?

5W-30 at all temps; 0W-30 is listed for use below -29°C on both the 2012-2016 and 2017-2019 generations here.

What does recall 18V-576 cover on later LaCrosse?

Certain 2018-2019 LaCrosse vehicles among other GM models: the rear brake caliper piston seal may allow air into the hydraulic system and reduce braking performance. Dealers bleed the brake system.

When did the third-generation LaCrosse start?

Model year 2017 (through 2019 on this site).