2020 Audi Q5 e reliability

Is it reliable?

Owners have filed 12 complaints with NHTSA about the 2020 Audi Q5 e over 7 years — 1 per year. That is fewer complaints per year than most Q5 e years here — under the median of the other years, which is 2. NHTSA has no recalls on file for this model year.

2020 Audi Q5 e
Photo by User 3204, resized from the original. Wikimedia Commons CC BY 4.0
Complaints

12

Per year

1

Recalls

0

Years on the road

7

What owners report

The complaints owners file most often name Electrical system (4 of 12), then Engine (4) and Service brakes (3). Those filings include 1 that reports a fire.

Next to 2021

The 2021 Q5 e has 29 complaints, 5 per year. The 2020 has fewer complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Audi Q5 e. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (12 total)

Electrical system
4
Engine
4
Service brakes
3
Suspension
2
Wheels
2
Forward collision avoidance
1
Fuel and propulsion system
1
Powertrain
1
Crash-flagged

0

Fire-flagged

1

Injury reports

0

Death reports

0

Complaints filed per year

42022120233202442025
Excerpts from recent NHTSA complaint filings
  • "Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known…"
    Engine · filed 2025-11-07
  • "I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not…"
    Service brakes · filed 2025-10-22
  • "An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but…"
    Electrical system, Service brakes, Engine · filed 2025-01-30
  • "Ecu Malfunction leading to Cooling system malfunction The car after idling more than 30 min with the A/C off has a "drive system malfunction". The warning displays on the dash and the engine runs violently rough until…"
    Electrical system, Engine · filed 2025-01-29
  • "Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department…"
    Electrical system · filed 2024-10-03

Specs and fitment

FY plug-in hybrid, 2020–present
Body styles SUV
Oil 0W-20 (2.0L turbo; verify Audi PHEV spec) , 5.5 qt capacity
Tire size 235/60R18, 235/55R19, 255/45R20, 255/40R21

Compare

Frequently asked questions

Is the 2020 Audi Q5 e reliable?

Owners have filed 12 complaints with NHTSA about the 2020 Audi Q5 e over 7 years — 1 per year. That is fewer complaints per year than most Q5 e years here — under the median of the other years, which is 2. NHTSA has no recalls on file for this model year.

What are common problems with a 2020 Audi Q5 e?

The complaints owners file most often name Electrical system (4 of 12), then Engine (4) and Service brakes (3). Those filings include 1 that reports a fire.

Is the 2020 Audi Q5 e more reliable than the years next to it?

The 2021 Q5 e has 29 complaints, 5 per year. The 2020 has fewer complaints per year than the 2021.

Has the 2020 Audi Q5 e been recalled?

NHTSA has no recalls on file for the 2020 Audi Q5 e.

How many complaints have owners filed about the 2020 Audi Q5 e?

Owners have filed 12 complaints about the 2020 Audi Q5 e with NHTSA.

What engine oil does a US Audi Q5 e use?

0W-20 (2.0L turbo; verify Audi PHEV spec) With filter, about 5.5 qt is commonly listed for this generation—confirm in the owner manual.

What tire sizes fit a US Audi Q5 e?

Published US specs commonly list front 235/60R18, 235/55R19, 255/45R20, 255/40R21 and rear 235/60R18, 235/55R19, 255/45R20, 255/40R21; confirm on the door jamb placard for your trim.

Where should I confirm Audi Q5 e maintenance specs?

Use the US owner manual and under-hood labels for oil grade, capacities, and tire pressures; this page summarizes common US fitments but does not replace the manual.