2020 Toyota Sienna reliability

Is it reliable?

NHTSA's file on the 2020 Toyota Sienna holds 38 complaints after 7 years, a rate of 6 per year. That is fewer complaints per year than most Sienna years here — under the median of the other years, which is 11. NHTSA has 2 recalls on file, including Fuel pump and Steering.

2018 Toyota Sienna — Photo by Bull-Doser, resized from the original. Wikimedia Commons Public domain

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Powertrain (8 of 38), then Electrical system (7) and Engine (6). Those filings include 1 that reports a fire.

Next to 2019 and 2021

The 2019 Sienna has 45 complaints, 7 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Toyota Sienna. How we count. Data as of 2026-10-16.

Recalls (2)

Recall Fuel pump 2020-11-04 · NHTSA campaign 20V682000

Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Recall Steering 2019-07-16 · NHTSA campaign 19V532000

Summary Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Remedy Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Complaints by component (38 total)

Powertrain

Electrical system

Engine

Fuel and propulsion system

Structure

Steering

Fuel system, gasoline

Service brakes

Air bags

Air brakes

Electronic stability control (ESC)

Seats

Visibility

Wheels

Show 6 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"Power sliding door on driver side cable snapped. After closing door and trying to use the door without power unable to open or close the door at all. Passengers forced to use alternate door for exit of vehicle."
Structure · filed 2026-08-31
"Odometer Fraud. The contact purchased a 2020 Toyota Sienna. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage…"
Electrical system · filed 2026-08-25
"We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down…"
Air bags, Unknown or other · filed 2026-06-21
"My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew…"
Powertrain · filed 2026-05-08
"The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk.…"
Powertrain, Engine, Fuel and propulsion system · filed 2026-04-26

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2020 Toyota SIENNA VAN AWD	5 stars	4 stars	5 stars	4 stars
2020 Toyota SIENNA VAN FWD	5 stars	4 stars	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
Sienna two-wheel drive	3.5L, 6-cyl	Automatic (8-speed)	Front-wheel drive	19	26	21 MPG	$3100
Sienna all-wheel drive	3.5L, 6-cyl	Automatic (8-speed)	All-wheel drive	18	24	20 MPG	$3250

Specs and fitment

3rd generation (XL30), 2012–2020

Body styles Minivan

Oil 0W-20 (3.5L V6; confirm viscosity in the owner’s manual for your year) , 6.4 qt capacity

Tire size P235/60R17 (L, LE), P235/55R18 (Limited/Limited Premium FWD), P235/55RF18 (AWD), P235/50R19 (SE/SE Premium)

Towing capacity 3,500 lbs

Known issues for this generation

Recall 16V-858 (Toyota G04) covers certain 2011-2016 Toyota Sienna minivans: if a power sliding door cannot open when commanded, such as when frozen shut, it may later open unexpectedly, possibly while the vehicle is moving. The campaign covers 744,437 vehicles for this recall. Dealers replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses at no charge. Recall 20V-682 (Toyota 20TA02, an expansion of 20V-012) covers certain 2017-2020 Sienna vehicles among many other Toyota and Lexus models: the low-pressure fuel pump inside the fuel tank may fail, which can stall the engine while driving. The campaign covers 1,525,742 vehicles across those models. Toyota dealers replace the fuel pump assembly with an improved one at no charge.

Compare

Previous year 2019 Toyota Sienna See every Toyota Sienna model year →

Frequently asked questions

Is the 2020 Toyota Sienna reliable?

What are common problems with a 2020 Toyota Sienna?

The complaints owners file most often name Powertrain (8 of 38), then Electrical system (7) and Engine (6). Those filings include 1 that reports a fire.

Is the 2020 Toyota Sienna more reliable than the years next to it?

The 2019 Sienna has 45 complaints, 7 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Toyota Sienna been recalled?

The 2020 Toyota Sienna has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Toyota Sienna?

Owners have filed 38 complaints about the 2020 Toyota Sienna with NHTSA.

What mpg does a 2020 Toyota Sienna get?

EPA-rated combined fuel economy for the 2020 Toyota Sienna is 20.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What generation is the 2019 Toyota Sienna?

3rd generation XL30 (2012-2020 in the US catalog).

Is every US Toyota Sienna a hybrid?

From the 2021 model year onward, the Sienna is sold in the US only as a 2.5-liter hybrid; 2012-2020 models used a 3.5-liter V6.

How much can a Toyota Sienna tow?

Toyota lists a maximum towing capacity of 3,500 lb when properly equipped on recent US Sienna product information.