Reliable Auto DB

2020 Nissan Murano reliability

Is it reliable?

NHTSA's file on the 2020 Nissan Murano holds 46 complaints after 7 years, a rate of 7 per year. That is more complaints per year than most Murano years here — over the median of the other years, which is 4. NHTSA has 2 recalls on file, including Spindle and Linkages.

2012 Nissan Murano
Photo by SsmIntrigue, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

46

Per year

7

Recalls

2

Years on the road

7

What owners report

The complaints owners file most often name Forward collision avoidance (14 of 46), then Suspension (8) and Steering (5). Those filings include 1 that reports a crash and 2 that report an injury.

Next to 2019 and 2021

The 2019 Murano has 43 complaints, 7 per year, and the 2021 has 16 complaints, 2 per year. The 2020 has about the same number of complaints per year as the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Nissan Murano. How we count. Data as of .

Recalls (2)

Recall suspension, rear, axle, spindle 2021-05-27 · NHTSA campaign 21V402000
Summary Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Recall steering, linkages 2021-03-11 · NHTSA campaign 21V170000
Summary Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Remedy Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Complaints by component (46 total)

Forward collision avoidance
14
Suspension
8
Steering
5
Powertrain
4
Service brakes
4
Visibility and wipers
3
Exterior lighting
2
Seat belts
2
Structure
2
Wheels
2
Air bags
1
Electrical system
1
Engine
1
Fuel and propulsion system
1
Speed control
1
Show 7 more Show less
Crash-flagged

1

Fire-flagged

0

Injury reports

2

Death reports

0

Complaints filed per year

3202010202172022112023420244202572026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected.…"
    Steering, Suspension · filed 2026-09-17
  • "CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully…"
    Powertrain · filed 2026-07-15
  • "The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk."
    Structure · filed 2026-05-28
  • "The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually…"
    Suspension · filed 2026-05-27
  • "It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on…"
    Forward collision avoidance · filed 2026-04-21

NHTSA crash ratings

Version Overall Front Side Rollover
2020 Nissan Murano SUV AWD 5 stars 5 stars 5 stars 4 stars
2020 Nissan Murano SUV FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Murano all-wheel drive 3.5L, 6-cyl Automatic (AV-S7) All-wheel drive 20 28 23 MPG $2800
Murano front-wheel drive 3.5L, 6-cyl Automatic (AV-S7) Front-wheel drive 20 28 23 MPG $2800

Specs and fitment

3rd generation (Z52), 2012–2020
Body styles Crossover
Oil 0W-20 (3.5L V6) , 5.375 qt capacity
Tire size 235/65R18 to 245/60R20 (trim dependent)
Towing capacity 1,500 lbs

Known issues for this generation

NHTSA campaign 18V601000. Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board. A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire. Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Compare

Previous year 2019 Nissan Murano Next year 2021 Nissan Murano See every Nissan Murano model year →

Frequently asked questions

Is the 2020 Nissan Murano reliable?

NHTSA's file on the 2020 Nissan Murano holds 46 complaints after 7 years, a rate of 7 per year. That is more complaints per year than most Murano years here — over the median of the other years, which is 4. NHTSA has 2 recalls on file, including Spindle and Linkages.

What are common problems with a 2020 Nissan Murano?

The complaints owners file most often name Forward collision avoidance (14 of 46), then Suspension (8) and Steering (5). Those filings include 1 that reports a crash and 2 that report an injury.

Is the 2020 Nissan Murano more reliable than the years next to it?

The 2019 Murano has 43 complaints, 7 per year, and the 2021 has 16 complaints, 2 per year. The 2020 has about the same number of complaints per year as the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Nissan Murano been recalled?

The 2020 Nissan Murano has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Nissan Murano?

Owners have filed 46 complaints about the 2020 Nissan Murano with NHTSA.

What mpg does a 2020 Nissan Murano get?

EPA-rated combined fuel economy for the 2020 Nissan Murano is 23 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Murano take?

Viscosity and capacity depend on engine and model year; use the generation specs here and confirm in the owner’s manual.

What generation is the 2018 Nissan Murano?

3rd generation / Z52 (2012-2020 before the 2021 refresh on this site).

What tire sizes does a Nissan Murano use?

Common US sizes run about 235/65R18 to 245/60R20 depending on trim.