2020 Mitsubishi Eclipse Cross reliability

Is it reliable?

NHTSA's file on the 2020 Mitsubishi Eclipse Cross holds 5 complaints after 7 years, a rate of 0 per year. That is fewer complaints per year than most Eclipse Cross years here — under the median of the other years, which is 2. NHTSA has no recalls on file for this model year.

2018 Mitsubishi Eclipse Cross
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

5

Per year

0

Recalls

0

Years on the road

7

What owners report

The complaints owners file most often name Engine (2 of 5), then Air bags (1) and Forward collision avoidance (1). Those filings include 1 that reports a crash and 1 that reports a fire.

Next to 2019 and 2021

The 2019 Eclipse Cross has 13 complaints, 2 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Mitsubishi Eclipse Cross. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (5 total)

Engine
2
Air bags
1
Forward collision avoidance
1
Seats
1
Crash-flagged

1

Fire-flagged

1

Injury reports

0

Death reports

0

Complaints filed per year

12021220241202512026
Excerpts from recent NHTSA complaint filings
  • "I hit a deer head on going 70 miles per hour and the air bags never deployed"
    Air bags · filed 2026-01-05
  • "The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that…"
    Engine · filed 2025-02-25
  • "My soda bottle engaged the electronic emergency park brake while driving. The emergency brake will not release causing me not to be able to drive the vehicle."
    Forward collision avoidance · filed 2024-12-22
  • "The contact's son owned a 2020 Mitsubishi Eclipse Cross. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart…"
    Engine · filed 2024-01-04
  • "THE PANORAMIC SUNROOF WILL NOT OPEN. I CAN HEAR THE MOTOR HOWEVER THE INTERIOR OR EXTERIOR SUNROOF WILL NOT OPEN AND THE SHIFTER DOES NOT STAY IN DRIVE. MY SISTER AND I WERE ON THE INTERSTATE AND SHE HANDED ME A DRINK…"
    Seats, Unknown or other · filed 2021-05-03

NHTSA crash ratings

Version Overall Front Side Rollover
2020 Mitsubishi ECLIPSE CROSS SUV AWD 5 stars 5 stars 5 stars 4 stars
2020 Mitsubishi ECLIPSE CROSS SUV FWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Eclipse Cross two-wheel drive 1.5L, 4-cyl Automatic (AV-S8) Front-wheel drive 25 28 26 MPG $2500
Eclipse Cross four-wheel drive 1.5L, 4-cyl Automatic (AV-S8) Four-wheel drive 25 26 25 MPG $2600
Eclipse Cross ES two-wheel drive 1.5L, 4-cyl Automatic (AV-S8) Front-wheel drive 26 29 27 MPG $2400
Eclipse Cross ES four-wheel drive 1.5L, 4-cyl Automatic (AV-S8) Four-wheel drive 25 28 26 MPG $2500

Specs and fitment

First generation, 2018–present
Body styles Crossover
Oil 0W-20 full synthetic (1.5L turbo) , 4.5 qt capacity
Tire size 225/55R18

Known issues for this generation

Recall 18V-620 covers certain 2018-2019 Mitsubishi Eclipse Cross vehicles (and Outlander Sport, Outlander, and Outlander PHEV) equipped with Forward Collision Mitigation: FCM software may not operate as intended. Dealers update the software free of charge.

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Frequently asked questions

Is the 2020 Mitsubishi Eclipse Cross reliable?

NHTSA's file on the 2020 Mitsubishi Eclipse Cross holds 5 complaints after 7 years, a rate of 0 per year. That is fewer complaints per year than most Eclipse Cross years here — under the median of the other years, which is 2. NHTSA has no recalls on file for this model year.

What are common problems with a 2020 Mitsubishi Eclipse Cross?

The complaints owners file most often name Engine (2 of 5), then Air bags (1) and Forward collision avoidance (1). Those filings include 1 that reports a crash and 1 that reports a fire.

Is the 2020 Mitsubishi Eclipse Cross more reliable than the years next to it?

The 2019 Eclipse Cross has 13 complaints, 2 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Mitsubishi Eclipse Cross been recalled?

NHTSA has no recalls on file for the 2020 Mitsubishi Eclipse Cross.

How many complaints have owners filed about the 2020 Mitsubishi Eclipse Cross?

Owners have filed 5 complaints about the 2020 Mitsubishi Eclipse Cross with NHTSA.

What mpg does a 2020 Mitsubishi Eclipse Cross get?

EPA-rated combined fuel economy for the 2020 Mitsubishi Eclipse Cross is 26 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Mitsubishi Eclipse Cross use?

The 1.5L turbo is commonly specified with 0W-20 full synthetic and about 4.5 qt with filter.

What tire size is on the Eclipse Cross?

Factory fitment is 225/55R18 front and rear on typical U.S. models.

Did Mitsubishi recall Eclipse Cross forward collision software?

Recall 18V-620 covers certain 2018-2019 Eclipse Cross (with Outlander family models) equipped with Forward Collision Mitigation where FCM software may not operate as intended; dealers update the software.